Administrative Assistant

Job overview

Join our Maidstone Mental Health Together Team.

We are seeking a highly professional and dedicated full-time Admin Assistant/Receptionist to provide critical administrative support that directly contributes to the smooth delivery of our vital mental health services. This post will be 37.5 hours per week (9am to 5pm Monday-Friday) with no working from home. This is an opportunity to utilise your organisational ability.

The ideal candidate will have experience dealing with colleagues and clients in a friendly, polite manner. Previous relevant experience in a busy community setting would be an advantage.

PREVIOUS APPLICANTS NEED NOT APPLY.

Main duties of the job

The main duties will be

• Managing external telephone calls and providing reception cover at the front of house, ensuring a welcoming and reassuring first impression.
• Delivering responsive administrative support directly to the clinical team, enabling them to focus fully on client care.
• Accurately typing letters and managing the efficient booking of appointments to ensure clients receive timely access to services.
• Training will be given where necessary for patient-based systems.

Detailed job description and main responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.