
Search for more NHS jobs in Southampton
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
13 listedRequirements the employer expects applicants to meet.
- Experience
Excellent customer service skills
- Experience
Strong organisational skills with the ability to prioritise workload and adapt to changing demands
- Experience
Experience of taking accurate formal and informal minutes
- Experience
Good IT skills and experience using computer-based systems
- Experience
High standard of written and verbal communication
- Experience
Attention to detail and accuracy
- Experience
Experience of diary management and meeting coordination
- Experience
Ability to complete administrative tasks to deadlines (e.g. letters, minutes, filing)
- Experience
Understanding of confidentiality and data protection
- Experience
Experience providing administrative or secretarial support to a team
- Experience
Ability to remain calm and focused under pressure
- Qualifications
GCSEs (or equivalent) in English and Maths
- Qualifications
Administrative or IT qualification equivalent to NVQ Level 3 or 2 A or AS Level
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience working within a healthcare, mental health, or adult services setting
- Experience
Knowledge of medical terminology
- Experience
Understanding of the Mental Health Act
- Experience
Audio typing experience
- Qualifications
Knowledge equivalent to Senior Secretarial Certificate or Diploma or equivalent practical experience.
Job summary
Are you looking to build a career within one of the UKs leading mental health trusts?
Would you like to join a dedicated team committed to making a meaningful difference and supporting people to achieve a better future?
An exciting opportunity has arisen for a highly motivated and versatile Administration Secretary to join the Secure, Acute and Crisis Division at Hampshire and Isle of Wight NHS Foundation Trust. The successful candidate will provide high-quality, comprehensive administrative and secretarial support to the medical team and wards at Antelope House.
Main duties of the job
Provide high-quality administrative and secretarial support to the medical team and wards
Manage diaries, organise meetings, and coordinate schedules for clinical staff
Prepare, type, and distribute correspondence, reports, and meeting minutes (including audio typing)
Maintain accurate and up-to-date electronic and paper filing systems
Act as a key point of contact, handling telephone calls, emails, and enquiries professionally and efficiently
Support onboarding of new staff, including processing documentation and arranging access to systems and equipment
Assist with the coordination and communication of rotas, on-call arrangements, and service updates
Ensure all documentation and record keeping meets Trust standards, including confidentiality requirements
Input, update, and retrieve data from relevant systems and databases
Provide administrative support for audits, reporting, and service performance activity
Manage incoming and outgoing mail and general office tasks
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
- Date posted: 27 August 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 348-SAC-11570
- Job locations: Antelope House, Brintons Terrace, Southampton, Hampshire, SO14 0YG, United Kingdom
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Administrative and IT roles in Southampton
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Administration Secretary with Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Southampton, England. It is listed as a Band 3 Secretary role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 13 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
