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Job overview
The Administration Assistant will carry out a range of administrative duties as required within the Health Records Department at Velindre Cancer Centre.
By the nature of the duties, the post holder will be required to maintain strict confidentiality.
The post holder will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
Main duties of the job
The individual will play a key role in delivering a high quality service at Velindre Cancer Centre.
The post holder will form part of a team providing a comprehensive administration service including registration and scheduling for patient’s appointments and treatments.
Administrative tasks associated with managing Health Records Library.
Using self management to manage and prioritise time and workload, working primarily independently and on own initiative with minimal supervision to carry out the duties of the post working closely and communicating effectively and working closely with the other members of clinical and administrative teams.
Being able to organise workload without supervision, adapting daily work plan to meet rapidly changing priorities where the workload is unpredictable.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Person specification
Other
Essential
- Reliable
- Team Player
- Ability to use initiative
- Flexible approach to meet the needs of service
- Willing to assist others when own workload allows
- Enthusiastic
- Motivated
- Positive Attitude
- Satisfactory Standard DBS clearance including
Experience
Essential
- Excellent knowledge of the patient pathway acquired through experience
- Experience of NHS Wales Patient Administration Systems
- Knowledge of Data Protection/Confidentiality
- Excellent knowledge of the full range of data quality, activity management, standards and procedures
- Previous outpatient appointment management experience
- Experience of working in a hospital environment or NHS organisation
- Proven interpersonal and communication skills
- Excellent telephone manner
- Customer care skills
Skills and Attributes
Essential
- Ability to effectively prioritise tasks
- Good organisational skills
- Ability to prioritise workloads
- Excellent communication skills-both verbal and written
- Able to deal with complex queries
- Ability to work independantly
Desirable
- Welsh Speaker (Level 1-5) or willingness to work towards
Qualifications and Knowledge
Essential
- NVQ Level 3 level standard of qualification or equivalent level of knowledge and experience
- Advanced keyboard skills
Desirable
- Good knowledge of outpatient pathways and activity classification
- Knowledge of WPAS Welsh Patient Administration System
- Knowledge of WCP Welsh Clinical Portal
- Knowledge of the NHS Wales Data Dictionary
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Applying for this NHS job
This advert is for Administration Assistant with Velindre University NHS Trust in Velindre Cancer Centre. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 25 Aug 2026.
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