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Job overview
We are looking to appoint a motivated and enthusiastic person who has excellent organisational, administrative and interpersonal skills, and a high level knowledge of Microsoft Office software, i.e. Outlook, Word, Excel, MS Teams etc.
Essential educational, skills, knowledge and experience requirements are detailed in the Job Description and Person Specification. This is a very busy role and the successful candidate will need to be able to work without direct supervision to meet challenging demands and should be able to evidence their experience of working in a similar role.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
The overall activities of the post-holder will include:
- Responsible for the effective and efficient delivery of a comprehensive administrative support service across the services.
- Responsible for the supervision of Band 2 and 3 Admin Support staff
- Establish and maintain agreed systems for effective record keeping including collation and submission of timely statistics
- Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements
Detailed job description and main responsibilities
- Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example face-to-face, via telephone and email
- Exercise confidentiality; be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. aggressive or demanding behaviour.
- Provide effective problem solving both face to face and via telephone
- Negotiate effectively
- Communicate work procedures, motivating staff to achieve objectives
- Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.
For further details please see the attached job description.
Person specification
Knowledge
Essential
- • Excellent communication skills both written and verbal • Advanced keyboard / IT skills • Ability to manage and prioritise own and other’s workload and use own initiative • Ability to work autonomously • Excellent organisation skills and ability to multitask • Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines • Excellent knowledge and understanding of reception / office procedures • Ability to take and transcribe notes of meetings in a timely manner • Ability to establish and maintain relevant recording and information systems • Ability to deal professionally with enquiries from staff, service users and stakeholders • Ability to problem solve and deal professionally with complaints • Understand confidentiality and apply the principles in every day working practice
Experience
Essential
- • Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access) • Experience of working in a busy office / customer care environment • Experience of working in a supervisory role
Desirable
- • Experience of using Trust IT systems • NHS Experience
Qualifications
Essential
- • Good General Education (eg. GCSE English and Maths A-C) • QCF Team Leading Level 2 / First Line Management Level 2
Desirable
- • QCF Business Administration Level 3 • QCF Customer Service Level 3
Commitment to Trust Values and Behaviours
Essential
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
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Applying for this NHS job
This advert is for Admin Team Co-ordinator (ICCS Wheelchair) with University Hospitals Coventry and Warwickshire NHS Trust in Coventry, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 05 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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