Admin Assistant/Receptionist - Apprenticeship Opportunity

Job overview

We are looking for an enthusiastic, friendly candidate to join our administration team to provide a comprehensive administration and reception service to a busy Talking Therapies Team based in Doncaster. There may be a requirement to cover the service in Rotherham and North Lincolnshire.

Previous experience of working in the NHS or other large public sector organisation and using an electronic records system i.e. SystmOne would be desirable.

If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2 apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

This post would suit a highly motivated, organised and friendly individual with good attention to detail and excellent communication skills. The successful candidate will undertake many administrative roles alongside working on the main reception.

This includes greeting service users and visitors, dealing with general enquires both face to face and over the telephone, booking clinic rooms, general administrative duties such as checking deliveries, sorting the post, data input, processing referrals into the service, maintaining clinic diaries, management of medical records and related documents, building duties and working with clinicians and the management team to ensure quality service delivery.

There is a requirement to attend training at other sites in Doncaster and there may be a requirement to cover other areas in the surrounding locality.

Detailed job description and main responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****

We reserve the right to close the vacancy early if there are a high amount of applications

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.