Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
22 listedRequirements the employer expects applicants to meet.
- Other Requirements
Ability to plan, organise, and prioritise workload to meet service deadlines
- Other Requirements
Willingness to undertake mandatory training and participate in appraisal and development processes
- Other Requirements
Awareness of and adherence to Information Governance, GDPR, and Trust policies
- Other Requirements
Willingness to travel between sites to support service delivery, if required.
- Application Completion
ALL sections of application form FULLY completed
- Education/ Qualifications
GCSEs (or equivalent) in English and Maths or equivalent relevant experience
- Education/ Qualifications
Level 4 qualification (e.g. Diploma, Certificate, or equivalent) in IT, Digital, Business Administration, Information Security, or a related field OR equivalent relevant experience
- Special Attributes and other
Organised and able to manage competing priorities
- Special Attributes and other
Attention to detail and commitment to accuracy
- Special Attributes and other
Ability to work independently and as part of a team
- Special Attributes and other
Proactive and solution focused approach
- Special Attributes and other
Flexible and adaptable to changing workloads and priorities
- Knowledge, Training & Experience
Experience working in an access management, IT support, service desk, or digital administration role
- Knowledge, Training & Experience
Experience of managing user access, security permissions, or system accounts
- Knowledge, Training & Experience
Understanding of information governance, data protection, and confidentiality requirements
- Knowledge, Training & Experience
Experience using IT systems, databases, and Microsoft Office applications (Word, Excel, Outlook, Teams)
- Knowledge, Training & Experience
Ability to follow policies, procedures, and national guidance to maintain secure system access
- Communication and Interpersonal Skills
Ability to communicate technical and procedural information clearly to non-technical users
- Communication and Interpersonal Skills
Good verbal and written communication skills
- Communication and Interpersonal Skills
Strong customer service skills and ability to manage enquiries professionally
- Communication and Interpersonal Skills
Ability to work collaboratively with IT teams, HR teams, managers, and system users
- Communication and Interpersonal Skills
Ability to provide guidance and support to junior staff or colleagues
Desirable
7 listedAdditional qualities the employer would prefer.
- Education/ Qualifications
Qualification in IT, Information Security, Digital, or related discipline
- Education/ Qualifications
Formal training in Registration Authority, Smartcards, Identity Management, or IT Security
- Special Attributes and other
Interest in digital systems, information security, and service improvement
- Knowledge, Training & Experience
Experience working within the NHS or a large complex organisation
- Knowledge, Training & Experience
Experience acting as a Registration Authority Agent or using NHS Identity / Smartcard systems
- Knowledge, Training & Experience
Experience of auditing, reporting, or maintaining access records and documentation
- Communication and Interpersonal Skills
Experience delivering training, guidance, or briefings on system access processes
Job overview
This role is to provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues.
This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved.
The post holder will also be required to work as a Registration Authority Agent granting access to national NHS applications. Duties include supervision of junior staff as and when required to meet peaks in demand for access changes.
Please note you will be required to work at Hull University Teaching Hospitals and North Lincolnshire and Goole Hospitals.
Main duties of the job
The Post Holder will be responsible for managing and controlling access to multiple systems, including CRS systems, and acting as a Registration Authority Agent for national NHS applications.
They will work closely with system administrators to improve the access allocation process and ensure efficient access management. Additionally, the role involves liaising proactively with stakeholders, maintaining access management documentation, and supervising junior staff.
The Post Holder will also assist in the development and improvement of access management processes, provide guidance to users, and ensure compliance with policies and procedures related to data protection and security.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
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Applying for this NHS job
This advert is for Access Management Officer with Hull University Teaching Hospitals NHS Trust in Cottingham, England. It is listed as a Band 4 Officer (discipline unspecified) role. The advertised salary is £28,392 - £31,157 per annum. The contract type is 2 years (Fixed Term). The application deadline is 16 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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