Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
28 listedRequirements the employer expects applicants to meet.
- Skills
Good verbal and written communication skills
- Skills
Good organisational skills.
- Skills
Confident telephone manner
- Skills
Good attention to detail
- Skills
Ability to follow instructions and work within clear processes.
- Skills
Ability to prioritise routine tasks
- Skills
Ability to escalate concerns appropriately
- Skills
Ability to work independently within the boundaries of the role
- Skills
Ability to use Microsoft Office, Outlook and basic IT systems
- Skills
Ability to remain calm under pressure
- Skills
Ability to maintain confidentiality at all times
- Experience
Experience of working in an administrative, reception, customer service or support role
- Experience
Experience of answering telephone calls and dealing with queries
- Experience
Experience of maintaining records, spreadsheets or filing systems
- Experience
Understanding of confidentiality
- Experience
Ability to work with a range of staff and visitors in a professional manner
- Qualifications
GCSE English and Maths, grade C/4 or above, or equivalent experience.
- Qualifications
Willingness to undertake mandatory training
- Qualifications
Willingness to complete chaperone training
- Qualifications
Willingness to complete information governance and confidentiality training
- Personal Qualities
Reliable and punctual.
- Personal Qualities
Professional and approachable
- Personal Qualities
Calm and confident manner
- Personal Qualities
Flexible and willing to support the needs of the hub
- Personal Qualities
Respectful and compassionate
- Personal Qualities
Able to work as part of a team
- Personal Qualities
Able to recognise the limits of the role and escalate appropriately
- Personal Qualities
Committed to supporting safe and effective patient services
Desirable
15 listedAdditional qualities the employer would prefer.
- Skills
Ability to use SystmOne or other clinical systems
- Skills
Ability to update spreadsheets and trackers accurately
- Skills
Ability to take basic meeting notes or minutes
- Skills
Ability to support website, newsletter or social media administration using approved content
- Experience
Experience of working in primary care, the NHS or a healthcare setting
- Experience
Experience of working with clinical systems such as SystmOne or EMIS
- Experience
Experience of working in a busy reception or hub environment
- Experience
Experience of supporting meetings, minutes or events
- Experience
Experience of working with shared inboxes or administrative trackers
- Qualifications
NVQ Level 2 in Business Administration or Customer Service, or equivalent experience
- Qualifications
Previous training in chaperoning
- Qualifications
Previous training in safeguarding, confidentiality or customer service
- Personal Qualities
Interest in primary care and community-based services.
- Personal Qualities
Willingness to learn and develop within the role.
- Personal Qualities
Positive approach to problem solving and service improvement.
Job overview
The job overview of this advert can be found in the attached job description and person specification.
Main duties of the job
The main duties of this advert can be found in the attached job description and person specification.
Detailed job description and main responsibilities
Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for WW1 Hub Support Administrator with Connect Healthcare Rotherham CIC in Rotherham, England. It is listed as a Administrator role. The advertised salary is £12.71 pro rata. The contract type is Permanent. The application deadline is 15 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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