Job overview
Do you like variety? Do you have good Microsoft Excel skills? Are you looking for a new challenge?
The Workforce Information Team sits within our People Systems and Resourcing Team that comprises of e-rostering/medical rota, recruitment and temporary staffing. We are a friendly, flexible and supportive team and we feel this role is great experience for anyone looking for a career in HR Information or a related field.
This role will be based onsite at Airedale General Hospital/Gateway House (Skipton)
Main duties of the job
The role will involve daily, weekly and monthly reporting to deadlines, picking up queries in relation to information, and working on updating HR Information systems. The information we work with is highly confidential, and is often reported at a National level, and therefore, excellent attention to detail, and an ability to identify issues with data quality is key to this role. Also essential are strong excel skills and a good understanding of information governance.
Detailed job description and main responsibilities
JOB SUMMARY/PURPOSE:
Alongside the Workforce Information Analyst this role will provide and develop a quality Workforce Informatics Service to support workforce benchmarking and performance, with responsibility for providing annual, routine and ad hoc workforce information reports. Support the provision, analysis and presentation of complex workforce information.
The post holder will utilise the Electronic Staff Record (ESR) database system working mainly with the ESR Business Intelligence reporting suite that provides detailed intelligence to all levels of the organisation.
Person specification
Skills
Essential
- Excellent interpersonal skills and ability to influence at all levels
- Excellent analytical and problem solving skills
- Ability to cope with multiple tasks and prioritise workloads effectively and meet set deadlines
- Proven organisational and highly defined communication skills
- Highly developed and wide ranging IT Skills e.g. Advanced Excel, data manipulation, producing graphs
- Ability to diagnose problems and propose creative and practical solutions
Desirable
- Report writing skills
Knowledge
Essential
- Understanding of the NHS Constitution and its implications
- Technical knowledge in business/administrative processes.
- Understanding of the healthcare agenda and how it fits with the Workforce strategy and operational activity.
- Systems knowledge
Desirable
- In-depth knowledge of the ESR system
- Workforce planning models/tools
Experience
Essential
- Significant experience within a human resources field administrative processes and human resources planning
- Experience of using ESR Business Intelligence
- Experience of working across a large complex organisation
- Experience of communicating both verbally and in writing to Senior Management
- Experience of preparing reports that communicate complex information in an accessible format
Qualifications
Essential
- Diploma/NVQ level 3 or equivalent level of knowledge or experience
- Evidence of continual professional and personal development
Desirable
- ECDL
Personal Attributes
Essential
- Able to work under pressure to meet deadlines
- Self-motivated and resilient
- Able to work within the Trust Right Care Values & Behaviours framework
- • Confident, professional demeanor
Desirable
- Professional credibility
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Applying for this NHS job
This advert is for Workforce Information Support Officer (Band 3) with Airedale NHS Foundation Trust in Keighley, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 02 Aug 2026.
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