Job summary
An exciting opportunity has arisen for an Administrator to join the Surrey Heath Workflow Hub based in smart, contemporary offices near Frimley high street with free parking.
To provide excellent patient care by accurately processing incoming documentation and work flowing documents to the relevant clinicians within a timely manner whilst following clear procedures.
Summarise all new patient records within 4 weeks of arrival, ensuring patient safety by updating clinical information.
We have two 15 hour per week roles available either Monday Tuesday, Wednesday, or Monday, Wednesday, Friday
Full training is provided, so if you are a confident administrator, passionate about helping the NHS and providing quality patient care please apply for more details.
Main duties of the job
Support GPs and other clinicians from a central office by reducing their documentation workload and maintaining accurate, concise medical records.
Key Responsibilities and Duties
- Date stamp and scan all incoming paper documentation
- Code and workflow all paper documents within 48 hours
- Code and workflow all Electronic Discharges (EDTs) within 48 hours
- Review and update all new patient records within 4 weeks
- Inform outside agencies of any non-registered patients
- Action all urgent documents accordingly
- Store all paper notes/letters as directed in the SHCP protocols
- Dispose of scanned documents as directed in the SHCP protocols
- Follow SHCP document management protocol at all times
- Update Team Leaders of issues which may affect service
- Report IT issues in the absence of the Team Leaders
Please see job description for full details
About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 104,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.
As a GP Federation and Primary Care Network, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners, in the provision of community based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.
Details
- Date posted: 14 August 2026
- Pay scheme: Other
- Salary: £13.20 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: B0037-26-0091
- Job locations: Theta Building, Lyon Way, Frimley, Camberley, GU16 7ER, United Kingdom
Job responsibilities
For more information please see full Job Description and Person Specification under Supporting Documents
Person specification
Skills
Essential
- Good verbal and written communication skills,
- Good listening skills,
- Accurate and efficient,
- Ability to work with minimum supervision,
- Ability to work within clear policy of confidentiality,
- Disciplined to follow Federation procedures/protocols,
- Excellent customer care skills,
- Disciplined and organised, with the ability to work under pressure and manage own time,
- Able to work as part of a team, co-operating to work together and willing to help and assist wherever possible and appropriate,
- Able to collect and collate data
Knowledge
Essential
- Knowledge of Microsoft Office
- packages e.g. PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable
- Knowledge of EMIS Web and Docman 10 (or previous version),
- Knowledge of medical terminology
Experience
Essential
- Twelve months previous office experience
- Experience working in administrator or clerical roles
- Data input experience
Desirable
- Experience of working within the NHS or GP environment, Customer Care background, Experience of using EMIS Web and Docman 10 (or previous version), Experience of filing, coding and summarising using EMIS Web/Docman
Qualifications
Essential
- 4 GCSEs (C and above) or equivalent
Desirable
- Relevant qualification; Administrative or Customer Service
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Applying for this NHS job
This advert is for Workflow Administrator with Surrey Heath Community Providers Ltd in Theta Building, Lyon Way, Frimley, Camberley, GU16 7ER, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £13.20. The contract type is Permanent. The application deadline is 30 Aug 2026.
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