Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
5 listedRequirements the employer expects applicants to meet.
- Knowledge
Good knowledge of Customer Care
- Knowledge
Knowledge of food service/catering
- Experience
Catering Experience
- Qualifications
NVQ Level 1 in Support Services or equivalent level of working experience
- Qualifications
Basic Food Hygiene
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
Level 1 Food Safety Course
- Qualifications
Level 1 Food Allergens Course
Job overview
Ward Hostess
Division: Corporate, Estates & Facilities
Care Group: Estates & Facilities
Band: 2
Salary: £25,272 Per Annum/Pro Rata
Interview Date: 08-September-2025
We are recruiting for an Ward Hostess who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
To provide a comprehensive Hostess Service to the wards, to include the preparation and distribution of all meals and beverages to the patients, adhering to Food Hygiene and Infection Control.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Detailed job description and main responsibilities
Prepare and distribute all patient meals and beverages following dietary requirements.
Coordinate with nursing staff to understand patient-specific dietary needs, such as allergens, texture-modified meals, or cultural preferences.
Ensure daily temperature checks for food items and storage areas, accurately documenting findings.
Act as a liaison between patients, nursing staff, and catering teams to communicate meal-related information.
Engage with patients politely to accommodate their meal choices while adhering to dietary restrictions.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Ward Hostess with Medway NHS Foundation Trust in Gillingham, England. It is listed as a Band 2 Hospitality host role. The advertised salary is £25,272 Per Annum/Pro Rata. The contract type is Permanent. The application deadline is 13 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (31 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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