Job overview
We are looking for a highly motivated, well organised, enthusiastic individual to work flexibly as the Ward receptionist on Neuroscience Day Unit at the SGH Site. The unit is an outpatient department that normally caters for patients undergoing day case procedures.
You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the unit, in accordance with departmental and Trust policies and procedures
We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.
You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team
Main duties of the job
You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.
We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.
You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.
Key Aspects of the Role
- To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff
- To meet and greet patients and visitors
- Multi-professional team working and quality improvement Requirements
- Previous experience of working with the public
- Excellent communication skills
- Adaptable and flexible approach We Can Offer
- Training and development opportunities
- The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care
- Family friendly policies
Detailed job description and main responsibilities
Please see attached the job description for more details on the main responsibilities for this role.
Person specification
Other
Essential
- Sensitivity and thoughtful approach
- Well groomed/smart appearance
- Good interpersonal skills
- Able to work independently as well as part of a team
- Adaptable and flexible to changing work environment.
Desirable
- Able to work under pressure and to tight deadlines.
Knowledge
Essential
- Communicates well both verbally and in written English
- Proficient in word processing and basic computer skills.
- Willingness to develop new skills
- Able to organise and prioritise workload.
Desirable
- Evidence of passing English examinations
- Standard typing qualification
- Experience of entering data
- Able to give examples of how he/she organises work
- Experience of healthcare database systems
Qualifications and Training
Essential
- Educated to GCSE standard or equivalent.
- Previous experience of working with the public.
- Experience of working in a team.
Desirable
- Previous healthcare knowledge/experience.
- Qualification relating to customer care.
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Applying for this NHS job
This advert is for Ward Clerk/Receptionist with St George's University Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £31,066 per annum including inner london HCAS. The contract type is Fixed term: 6 months (22.5 hours per week). The application deadline is 01 Jul 2026.
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