Job summary
We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others. Youll be working 40 hours a week at Cygnet Victoria House, helping ensure the smooth and safe management of our care. Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
- Date posted: 16 July 2026
- Pay scheme: Other
- Salary: £27,143.40 to £27,143.40 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: VPF6B05414
- Job locations: Darlington, DL1 2LN, United Kingdom
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.
Youll be working 40 hours a week at Cygnet Victoria House, helping ensure the smooth and safe management of our care.
The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.
With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day...
- Assist clinical staff in ward administration
- Ensu ring accurate recording & circulation of information
- File all patient case notes & conduct regular audits to ensure all paperwork is up to date
- Complete all ward filing in line with Cygnet policies
- Answer telephone, cover reception & undertake other administrative duties as required
- Ensure that reports are submitted on time & that care plans are accurate & up to date
- Liaise with medical secretaries to ensure timely submission of reports
Why Cygnet? Well offer you£28,500 per annum (pro rata salary £27,143.40 per annum)
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- Cycle to work scheme & employee discount saving
You are...
- Experienced in administration in a fast-paced hospital environment
- Organised, diligent & can strictly adhere to processes & procedures
- Knowledgeable of mental health & patient confidentiality issues
- Skilled at inputting, pulling & analysing data using Microsoft Excel
- Proficient in Microsoft Word, PowerPoint, etc
- An excellent verbal & written communicator with strong interpersonal skills
- Able to swiftly solve problems & work under pressure without compromising quality
Successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person specification
General Requirements
Essential
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Desirable
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Applying for this NHS job
This advert is for Ward Clerk with Cygnet Health Care in Darlington, North East and Yorkshire, England. It is listed as a Administrative and IT role. The advertised salary is £27,143.40 to £27,143.40 a year. The contract type is Permanent. The application deadline is 15 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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