Ward Clerk

Job summary

Duties will include: Updating electronic systems with accurate data to support management information and meet recording standards; Undertake general admin support including scanning, filing and typing; Answer the telephone, dealing with enquiries and distribute messages for staff or providing information to callers as appropriate; Greeting patients and visitors ensuring a good customer service experience for all; Ordering supplies within the unit and arranging for specialist supplies and equipment in the community; Arranging outpatient appointments and assisting with organising specialist clinics; Liaising with various members of the multidisciplinary team including colleagues from neonates, maternity and allied health care professionals; Reporting faults with estates and IT facilities within the Transitional Care and Neonatal Outreach teams.

Main duties of the job

We are looking for a highly organised, dynamic and adaptable ward clerk to join our Transitional Care and Neonatal Outreach Teams. This is an exciting opportunity to work within the low dependency and community areas of the Leeds Neonatal Service based at St James's Hospital. In this role, you will provide efficient administrative support; maintaining accurate records and data as well as providing a professional reception and telephone service. You will be working alongside midwives, specialist nurses, medical staff and the varied members of the multidisciplinary team to ensure our babies are cared for in the safest and most efficient way possible. We are looking for someone who can work well between the two areas, adapting your work to meet the needs of each area of the service. This is a full time position with 22.5 hours on Transitional Care and 15 hours in Neonatal Outreach each week.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 26 July 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001610
• Job locations: Leeds General Infirmary, Leeds, West Yorkshire, LS1 3EX, United Kingdom

Job responsibilities

For questions about this job, contact:

Name: Sam Plets or Sarah Jones Position: Lead Midwife Transitional Care/Neonatal Outreach Team Lead Email: samantha.plets@nhs.net or s.jones173@nhs.net Phone number: 0113 2064652/0113 2065020

Job Summary

We are looking for a highly organised, dynamic and adaptable ward clerk to join our Transitional Care and Neonatal Outreach Teams. This is an exciting opportunity to work within the low dependency and community areas of the Leeds Neonatal Service based at St James's Hospital. In this role, you will provide efficient administrative support; maintaining accurate records and data as well as providing a professional reception and telephone service. You will be working alongside midwives, specialist nurses, medical staff and the varied members of the multidisciplinary team to ensure our babies are cared for in the safest and most efficient way possible. We are looking for someone who can work well between the two areas, adapting your work to meet the needs of each area of the service. This is a full time position with 22.5 hours on Transitional Care and 15 hours in Neonatal Outreach each week.

Why you should join our Team

About Leeds Teaching Hospital NHS Trust: Our values are part of what makes us different from other trusts, so we see this as a strength as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered; Collaborative, Fair, Accountable, Empowered. All our actions and endeavours will be guided and evaluated through these values. We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We are looking for a compassionate, inclusive and collaborative team meber who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We are dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to delivery the best in healthcare to the people of Leeds and beyond.

What you will bring to the role

Duties will include: Updating electronic systems with accurate data to support management information and meet recording standards; Undertake general admin support including scanning, filing and typing; Answer the telephone, dealing with enquiries and distribute messages for staff or providing information to callers as appropriate; Greeting patients and visitors ensuring a good customer service experience for all; Ordering supplies within the unit and arranging for specialist supplies and equipment in the community; Arranging outpatient appointments and assisting with organising specialist clinics; Liaising with various members of the multidisciplinary team including colleagues from neonates, maternity and allied health care professionals; Reporting faults with estates and IT facilities within the Transitional Care and Neonatal Outreach teams.

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Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.