Job overview
An exciting opportunity has arisen for a Ward Clerk to join the Team at Glan Clwyd Hospital.
To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.
This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.
Main duties of the job
The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward.
Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.
Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.
The ability to speak Welsh is essential for this post.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- Welsh Speaker (level 3 and above)
Skills
Essential
- Good communication skills
- IT Skills
- Welsh speaking - minimum level 3 required
Desirable
- WPAS Case note tracking WCP RADIS.
- Understanding of the importance of maintaining medical records
Knowledge
Desirable
- Knowledge of data protection and patient confidentiality
Experience
Essential
- Sufficient previous clerical/office/reception/Ward duties
- Working with the public Working in a busy environment
Desirable
- Previous experience working within the health care sector.
- General experience of administration functions.
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Applying for this NHS job
This advert is for Ward Clerk with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 2 Administrative and IT role. The advertised salary is £26,300 per annum. The contract type is Permanent. The application deadline is 09 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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