Ward Clerk

Job overview

To provide a comprehensive admin service to Hexworthy Ward and assist the nursing staff in the reception of patients and visitors. The postholder will also need to work in collaboration with staff in other areas of the Trust to facilitate a streamlined service for our patients and their families.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Provide and deliver a high standard of a full clerical service to the ward using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.

Detailed job description and main responsibilities

• Deal with enquiries, including telephone enquiries in conjunction with and under the direction Clinical /  nursing staff.
• Responsible for ensuring notes are available for clinical coding within the required timeframe
• Receiving results by telephone from laboratories.
• Maintain Hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
• Entering admissions and discharges on iPM, including ward transfers, clinical transfers and speciality transfers and updating patient information where necessary.
• Ensuring that the bed state is kept up to date on iPM
• Commence paperwork as appropriate on patient’s admission ie new front sheets and labels
• File reports, ensuring they have firstly been seen and initialled/actioned if necessary by Medical/Nursing staff.
• Ensure availability of case notes (including investigation reports) for all admissions

For further information please see attached job description