Ward Clerk

Job overview

An exciting opportunity has arisen for a motivated Ward Clerk to join the Endoscopy Unit at Bronglais Hospital. This is a key front- facing role, working across a busy ward environment, supporting a multi – disciplinary team in delivering high quality patient care.

We are looking for someone who is adaptable, enthusiastic, and able to manage competing priorities in a fast paced setting. You will play a vital role in ensuring the smooth day to day running of the ward, by supporting nursing staff, consultants, patients and their families both in person and over the phone.

Main duties of the job

The role involves a range of administrative tasks including maintaining patient records, handling telephone and face to face enquires, processing incoming and outgoing post, coordinating appointments and arranging ambulance transport. While strong IT skills are not essential, you should be comfortable using computer systems to carry out routine tasks.

You’ll be also need to collect patient notes and documentation from other departments and provide general clerical support to the unit.

We’re looking for someone who is proactive, a good team player, and capable of working independently when required. Flexibility, reliability, and a positive attitude are important qualities for success in this role.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/06/2026