Job overview
Medical Same Day Emergency Care (MSDEC) is looking to recruit a part time Ward Clerk. Hours will be between 07.30 and 23.00 on a rota basis including weekends and Bank Holidays.
You will need to be a team player, have the ability to work as part of a team and on your own initiative, a flexible approach to tasks in a changing environment, excellent communication, organisational, interpersonal skills, stay focused and calm in difficult situation and competent in using IT systems.
Main duties of the job
- To maintain and update patient records/ward notes and other ward records using computer based in-house systems.
- To use effective communication and interpersonal skills when dealing with patients on a daily basis in a busy environment either via the telephone or face to face.
- To photocopy/scan documents as required.
- To ensure patient confidentiality at all times in line with the Trust policy.
- To assist in the induction and development of others by demonstrating own duties.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person specification
Skills
Essential
- Knowledge of use of office equipment e.mail, photocopy, printing
- Experience of self management organising own time and daily tasks
- Demonstrate skills of tact, sensitivity when dealing with complaints and enquired both verbally and written
- Be able to respond to and manage appropriately to patient and families where there is distress/emotional circumstance
Qualifications
Essential
- NVQ level 2 qualification in administration or equivalent hospital experience
- Good standard of Education to include Maths and English
Knowledge/Experience
Essential
- Proficient keyboard and data entry experience
- Previous experience as a ward clerk/reception meet and greet
- Knowledge of GRDP
- Experience in the use of computerised administration systems careflow
Key Competencies/Personal Qualities and Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
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Applying for this NHS job
This advert is for Ward Clerk with Kettering General Hospital NHS Foundation Trust in Kettering, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum pro rata. The contract type is Fixed term: 6 months (Hours of work are various shift pattern inclusive of weekends and evenings). The application deadline is 27 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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