Job overview
We are looking for a Ward Clerk to join Birch Ward.
Our ideal candidate will have excellent communication skills and a friendly manner as you will be communicating with a wide variety of people. You will be hard working, highly motivated and have the ability to work on your own initiative.
Proposed Interview date: 27th July 2026
Main duties of the job
- Effective communication with colleagues, carers, visitors to the ward in a professional manner, responding to a diverse range of enquires.
- Ensuring enquiries are managed effectively with the appropriate support to enable an effective outcome.
- Ensuring effective communication with the nursing team and multi-disciplinary team (MDT), to allow for effective MDT working and prompt decision making
- Initially responding to concerns where necessary and escalating these to the appropriate member of staff where required
- Ensuring there are processes in place to remind staff to carry out actions/tasks that are time specific. (For example, contacting internal/external teams or checking medication has been requested and arrived in preparation for discharge)
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential
- • Good clerical experience
- • Excellent written and verbal communication skills
- • Experience of contact with members of the public
- • Recognised computer/IT skills including knowledge of Microsoft Office applications
- • Experience of team working to achieve targets
Desirable
- • Previous ward clerk experience
- • Experience of team work
- • Experience of working with EPR
- • Understanding medical Terminology
- • Experience of working in the NHS
Qualifications
Essential
- • Good standard of general education with strengths in English and Maths at GCSE Grade C or above
- • NVQ Level 3 in relevant subject equivalent
Desirable
- • Evidence of on-going development as appropriate
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Applying for this NHS job
This advert is for Ward Clerk with East Suffolk and North Essex NHS Foundation Trust in Colchester, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 19 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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