Job overview
Ward Clerk, Edward Myers Centre, Harplands Hospital
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- North Staffordshire Combined Healthcare NHS Trust - Midlands Partnership University NHS Foundation Trust - University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. - Staffordshire and Stoke-on-Trent Integrated Care Board
An exciting opportunity has arisen for a Ward Clerk on the Edward Myers Centre, Harplands Hospital. The Ward has a full MDT which strives to deliver high quality compassionate care.
The ward will offer a full induction package. Training and competencies within the administrative setting and on-going support and professional development will be tailored to meet your individual needs.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
This is a full-time role for 37.5 hours per week
Main duties of the job
To provide comprehensive clerical service to the ward ensuring that all duties are carried out accurately and efficiently and that confidentiality is maintained.
The post holder will work as an integral part of the ward team. You will be responsible for monitoring all of the non-clinical patient facilities service in the ward area and ensuring a clean, safe and comfortable environment to improve the patient’s experience.
The main elements of this role are conducting daily checks of the ward environment to monitor quality standards, to report deficiencies and take appropriate action. Ensure the delivery of cleaning, catering and minor maintenance services together with other specified tasks to meet individual patient needs.
Detailed job description and main responsibilities
- To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
- To ensure accurate and efficient allocation, recording and despatch of mail.
- To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
- To receive and send documentation and e-mail as per policy
- To produce correspondence and other documentation as required.
- To photocopy, collate and distribute documentation as required.
Person specification
Experience
Essential
- Previous experience of working with the public
Qualifications
Essential
- Numeracy and Literacy skills to a Level 4
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Medical Secretary roles in Stoke On Trent
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Ward Clerk with North Staffordshire Combined Healthcare NHS Trust in Stoke On Trent, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 22 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.