Ward Clerk

Job summary

Part time, 32 hours per week, Permanent post

We are looking for an enthusiastic Ward Clerk to join our Community Ready Unit (CRU), a busy and innovative service that supports the safe and timely discharge of patients from hospital. As the first point of contact for patients, relatives and healthcare professionals, you will play a vital role in keeping the service running smoothly while supporting patient flow across the Trust.

The Community Ready Unit is at the heart of discharge and flow, helping up to 50 patients each day transition safely from hospital to home or onward care. Working alongside nurses, therapists, doctors, pharmacy teams, transport providers and community partners, no two days are ever the same.

This is an exciting opportunity to be part of a supportive multidisciplinary team where your contribution will directly impact patient experience, reduce delays and help ensure hospital beds are available for those who need them most. If you have excellent communication skills, enjoy working in a fast paced environment and want to be part of a team making a real difference every day, we would love to hear from you.

Join us and help shape the future of patient discharge and flow at The Rotherham NHS Foundation Trust.

Main duties of the job

The Ward Clerk will provide comprehensive administrative support to the Community Ready Unit and act as a key point of contact for patients, relatives, carers and healthcare professionals. The post holder will maintain accurate patient records, support admissions, transfers and discharges, manage telephone enquiries and ensure patient documentation is completed and filed appropriately.

The role includes coordinating transport arrangements, liaising with wards, departments, community services and external agencies, and supporting the multidisciplinary team to facilitate safe and timely patient discharge. The Ward Clerk will handle confidential information in accordance with Trust policies, maintain ward supplies and stationery, support the safe keeping of patient valuables and contribute to the smooth day to day running of the unit.

The successful candidate will work within a busy patient facing environment, with direct contact with Patients/Families and Professionals, communicating effectively with patients and families, including those who may be vulnerable or distressed. They will support discharge coordination processes, escalate safeguarding or welfare concerns where appropriate and contribute to maintaining a safe, organised and welcoming environment for patients and staff.

The post holder will be expected to work flexibly, manage sensitive information, participate in mandatory training and development and uphold the values of the Trust.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk

All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship

Details

• Date posted: 12 June 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year Pro rata, Per annum
• Contract: Permanent
• Working pattern: Part-time, Flexible working
• Reference number: C9165-26-04-032A
• Job locations: The Rotherham NHS Foundation Trust, Woodside Building, Moorgate Road, Rotherham, S60 2UD, United Kingdom

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.