Job overview
Ward Clerk- ward 5
20 hours over 5 days 3pm -7pm
NHS AfC: Band 2
An exciting opportunity has arisen for a part time Ward Clerk to join our team on the Ward 5
Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Ward, whilst also supporting the team to ensure smooth running of the ward covering the hours of 3.00pm-7.00 pm
Main duties of the job
- To provide the first point of contact for the ward, unit or department for all enquiries received from patients’ relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case. Present a professional, calm and confident manner in line with the Trust’s Values & Behaviours.
- To provide an administration service to the area including, but not limited to:
a. Maintaining accurate information and patient demographics within Trust PAS system referencing the Patient Reception Policy.
b. Supporting clinical staff in ensuring the Trust meets accessible information standards for patients with communication difficulties.
c. Ensuring patients’ admission and discharge times are electronically captured.
- To ensure that all relevant documents, including tests/reports, are correctly inserted in patients’ notes whilst on the ward/department and to ensure all notes are up to date before patients’ departure.
- To be responsible for checking e-discharge summaries following patients’ discharge/transfer to ensure this has been communicated to relevant departments for follow up procedures or appointments.
- To record, on a real time basis, admissions, discharges, transfers and details on the Trust’s computer systems e.g. VTE, iPM.
Any other appropriate duties which may be required to meet the needs of the service.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience and knowledge
Essential
- 1 year’s clerical/administration experience working as a ward clerk
Desirable
- Experience of working with the general public in an admin/reception/retail/hospitality role
- Experience of working with clinical teams
Education and qualifications
Essential
- Good level of numeracy and literacy
Desirable
- NVQ 2 in Customer Care
- RSA I/II (or equivalent)
Skills, abilities and competencies
Essential
- Basic knowledge of the Ward Clerk/Receptionist role and ability to demonstrate an interest
- Basic keyboard/IT skills
WhatsApp job alerts
Get instant WhatsApp alerts for Administrative and IT roles in Gorleston
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Ward Clerk with James Paget University Hospitals NHS Foundation Trust in James Paget University Hospital. It is listed as a Administrative and IT role. The advertised salary is £25272.00. The contract type is Permanent. The application deadline is 02 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.