Ward Clerk - SSSU

Job overview

The Ward Clerk will undertake clerical work, necessary in the efficient running of the Ward and Day Surgery Unit, and will need to work without supervision, using their own initiative when dealing with enquires that arise.

The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.

Main duties of the job

• To provide support regarding communication for staff within the Trust and with patients / relatives, to facilitate a successful outcome of all enquires. To keep a full record of patients admitted and discharged, i.e. Hospital Number, follow-up appointment, movement of notes, and patient information.     Updating IT systems for admission and discharge of patient’s Duties to include but not exhaustive:- a)    To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin). b)    To ensure that the patient is admitted under the correct Consultant. c)    To file admission packs for new patients in accordance with admission pack filing notes. d)    To ensure notes are ready for admission to theatres, also ensuring that there are all necessary documentation and labels for all theatre patients e)    To make follow up appointments for discharged patients. f)     To file discharge episode in accordance with discharge filing notes. g)    To continually monitor IT systems throughout the working day for any changes in patient’s status. To support Ward staff in dealing with telephone enquiries To sort and distribute mail, re-addressing discharged patients' mail. Report any faults/work required or faulty equipment to facilities help desk and clinical engineering. To induct / train new members of staff. Carry out any reasonable requests made by the Ward Manager and Ward staff.

Detailed job description and main responsibilities

See Job Description for full list.

• To provide support regarding communication for staff within the Trust and with patients / relatives, to facilitate a successful outcome of all enquires. To keep a full record of patients admitted and discharged, i.e. Hospital Number, follow-up appointment, movement of notes, and patient information.     Updating IT systems for admission and discharge of patient’s Duties to include but not exhaustive:- a)    To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin). b)    To ensure that the patient is admitted under the correct Consultant. c)    To file admission packs for new patients in accordance with admission pack filing notes. d)    To ensure notes are ready for admission to theatres, also ensuring that there are all necessary documentation and labels for all theatre patients e)    To make follow up appointments for discharged patients. f)     To file discharge episode in accordance with discharge filing notes. g)    To continually monitor IT systems throughout the working day for any changes in patient’s status. To support Ward staff in dealing with telephone enquiries To sort and distribute mail, re-addressing discharged patients' mail. Report any faults/work required or faulty equipment to facilities help desk and clinical engineering. To induct / train new members of staff. Carry out any reasonable requests made by the Ward Manager and Ward staff.