Ward Clerk - Older Peoples Medicine

Job overview

Older Peoples medicine (OPM) is a specialty that has evolved in recent years to meet the needs of the growing population of older people.    Brundall Ward is an acute Ward that cares for patients requiring a prolonged stay due to complex medical conditions and discharge planning.

Brundall prides itself on its multi-disciplinary team working, providing every patient with a high standard of individualized care with a goal of safely discharging patients home or to a placement suitable to meet the needs of the patient when they are Medically fit to leave the acute trust. OPM is praised for its high standard of care and support to patients and their families at the end of their life.

We are a friendly and welcoming team which is committed to ensuring we provide the highest standard of care to patients on the ward.

As a ward clerical officer you will work alongside all members of the multi-disciplinary team to ensure the smooth running of the ward.

The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

Main duties of the job

As post holder, you will work with all members of the clinical team within the multidisciplinary framework. The Ward Clerical Officer is an essential part of a ward team, helping to streamline the work of the ward, support and help all members of the ward team to provide a quality service.

The Ward Clerical Officer is the first point of contact for patients, staff and visitors to the ward.

Ideally, we are looking for someone who can work flexible hours as we provide a 5 day a week service.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Detailed job description and main responsibilities

• To provide clerical support and assist the Ward Sister or her Deputy on the admission/transfer and discharge of patients.
• To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
• To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
• To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from the Ward.
• Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.
• To prepare the clinical coding form, inpatient sick certificate and GP discharge letters for each patient episode and ensure it is completed by medical staff.
• To ensure that all documentation is complete when the patient is discharged from the ward and that the discharge letter is faxed to GPs within 24 hours.
• To arrange where appropriate follow-up outpatient appointments.

Please see the attached job description for full details.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.