Job overview
Normal working hours: Mon-Thurs 07:30 – 17:30
Closing Date: 10th July 2026
Shortlisting to take place in the week following closing date: commencing 11th July 2026
Interview expected to take place in the week following shortlisting: W/C 20 July 2026
Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.
This role involves meeting and greeting patients and visitors, reception work, data entry, computer based work, ordering stock, answering the telephone and other general office duties as required by management on a very busy Neonatal Intensive Care. The successful candidate must be able to communicate well with families who are under extreme stress due to the early arrival of their baby. Furthermore the role is front of house and requires someone who is friendly, approachable and goes the extra mile to support families and maintain an outstanding patient experience.
Main duties of the job
- Reception based work
- Dealing with enquiries
- Ordering supplies and equipment
- Telephone answering
- Handling patients records
- Filing
- Maintaining confidentiality at all times
Detailed job description and main responsibilities
Please see detail above
This is not an exhaustive list of duties as these may vary from time to time. The postholder is is expected to undertake these and any other duties as and when required in keeping with the role.
The postholder will need to be flexible as may need to assist and cover other departments if acuity requires this.
Access and training will be provided and support given as required
Person specification
Skills
Essential
- Correct use of spelling and grammar within written work
- Excellent IT skills
- Ability to work as part of a team
- Ability to adapt to changing circumstances
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Previous knowledge of NHS Admin/medical records experience
Experience
Essential
- Working experience/knowledge of computers & data input
- Previous clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
Desirable
- Previous NHS administration experience
- Experience in use of computer programs such as EPR, Microsoft office , Excel, IPROC
Qualifications
Essential
- GCSE English & Mathematics
Desirable
- NVQ level 2 in business admin or above
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Applying for this NHS job
This advert is for Ward Clerk - Neonatal Services with Bradford Teaching Hospitals NHS Foundation Trust in Bradford, North East and Yorkshire, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 10 Jul 2026.
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