Ward Clerk - Mental Health & Learning Disabilities

Job overview

An opportunity has arisen for an enthusiastic and motivated Ward Clerk to join the team on Enlli Ward at Bronglais General Hospital. This post is a key front‑of‑house role within a busy inpatient ward environment, providing comprehensive administrative support to the multidisciplinary team in the delivery of safe, effective and high‑quality patient care.

The post is 37.5 hours per week,  Monday to Friday 09:00am - 17:00pm

The successful candidate will be required to demonstrate excellent organisational skills and the ability to manage competing demands in a fast‑paced clinical setting. You will contribute significantly to the efficient day‑to‑day running of the ward, providing administrative and clerical support to nursing staff, medical staff and allied health professionals, as well as acting as a first point of contact for patients and their relatives, both face‑to‑face and via the telephone.

Main duties of the job

The role involves a range of administrative tasks including maintaining patient records both paper and electronic, handling telephone and face to face enquires, processing incoming and outgoing post, coordinating appointments.

We’re looking for someone who is proactive, a good team player, and capable of working independently when required. Flexibility, reliability, and a positive attitude are important qualities for success in this role.

The ability to speak Welsh is desirable; however, we welcome applications for both Welsh and English speakers.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03/06/2026