Ward Clerk - Kennet Ward - Oxford Clinic

Job overview

We're recruiting a Ward Clerk to provide administrative support for our multi-disciplinary team on Kennet Ward at Littlemore Mental Health Centre in Oxford. This is a full-time role.

Kennet Ward is a 15 bedded medium secure ward within our forensic service. Our service users  are men with a diagnosis of  mental health conditions and/or neurodivergence.  Many of our service users have had experience of the criminal justice system and may have experienced trauma.

You'll be managing correspondence, maintaining records, coordinating meetings, and be the first point of contact for internal and external queries. Your excellent organisational and communication skills will be essential in managing office systems, handling patient information confidentially, and ensuring all documentation is up to date. You will also be involved in ordering supplies, arranging transport, and assisting with staffing coordination.

We recognise that team members are our greatest asset and will ensure you feel supported and encouraged to fulfil your potential. We offer excellent learning and development opportunities for career progression.

We are looking for a motivated team player with strong IT skills, attention to detail, and the ability to prioritise tasks in a busy environment. If you have a passion for supporting healthcare services and thrive in a fast-paced setting, we would love to hear from you!

This role includes an RSU allowance of £1,446 per annum on top of your salary.

Main duties of the job

In this varied role, you will work closely with clinical teams, liaising with healthcare professionals, social services, and external agencies to support the delivery of high-quality care.

Main duties include:

• Managing the Office Area
• Keeping the ward office organised and tidy
• Sorting and distributing ward mail and ensuring correspondence from the unit is appropriately signed and posted.
• Performing secretarial tasks to include typing, as agreed with the Business and Performance Manager/Ward Manager.
• Co-ordinating the ward diary and room booking.
• Organising and attending meetings and producing minutes
• Supporting the nursing team in co-ordinating CPA and other clinical meetings.
• Answering telephone calls, recording messages and taking follow up action either personally or by ensuring that they are dealt with by the appropriate people.
• Making telephone calls and arranging appointments at the request of nursing staff.
• Arranging transport for clients/staff.
• Organising bank staff at the request of the Business and Performance  Manager.
• Liaise with other Clinical Team members, GP's, Social Services, Voluntary Agencies, other Trust departments and general hospitals.

Please refer to the job description attached for a comprehensive list of duties.

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.