Job overview
An opportunity has arisen to recruit a Ward Clerk on Ward 27 within the Medicine Division.
The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Care flow system and booking appointments. Full training will be provided for the successful candidate.
Main duties of the job
The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Although primarily based within a particular area/ward, the postholder may be required to work anywhere in the trust to cover short term absence.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Knowledge
Essential
- An understanding of the requirements of the role
Desirable
- Knowledge of hospital administration system
Experience
Essential
- Basic Computer skills
Desirable
- Qualification in word processing / IT skills
- Customer Care Experience
Qualifications
Essential
- Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration
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Applying for this NHS job
This advert is for Ward Clerk - General Medicine with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum pro rata. The contract type is Permanent. The application deadline is 24 Jul 2026.
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