Job overview
We are looking to recruit an enthusiastic and motivated individual to join our clerical team on Forrester Brown ward . If you like to work on a busy environment, with no two days the same and be a part of a great team, then this is the job for you!
Forrester brown is a 24 bedded unit which takes in Orthopaedic Trauma patients.
Duties include reception and clerical support to the Unit, stores management and general administrative duties. Good IT skills are required and previous experience of working in a hospital environment would be desirable but not essential as training will be provided. You also need strong communication skills with the ability to work in a pressurised environment.
Main duties of the job
To provide efficient and professional administrative and clerical support to Forrester Brown ward. This will include:
To receive patients and relatives in a friendly and courteous manner and provide relevant information to patients and relatives clearly and in a way that patients and relatives understand. To orientate patients and relatives to the environment and facilities that are available
- To answer all telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
- To liaise with nurses, Doctors, GP’s and other members of the team obtaining and communicating necessary information accurately to assist the provision of a quality service for the patients.
- To maintain the admissions book, inpatient board and patient details/ appointments on the patient administration system efficiently so that there is timely and accurate information available at all times on patients.
- To support the nursing staff and other members of the multidisciplinary team in the efficient and courteous discharging of patients.
- To retrieve case notes and x-rays and other test results as appropriate and prepare for admissions
- To arrange follow up appointments and transport for patients as and when appropriate
- To organise the maintenance/repairs of equipment/facilities on the ward
Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
essential
Essential
- IT skills
- Customer services skills
Desirable
- preferably some experience in an acute setting
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Applying for this NHS job
This advert is for Ward Clerk - Forrester Brown Ward with Royal United Hospitals Bath NHS Foundation Trust in Bath, South West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £22,383 per annum, pro rata. The contract type is Permanent. The application deadline is 09 Jul 2026.
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