Job overview
A rare opportunity has arisen to join Ward 6 Cardiology Unit at The Princess Royal Hospital, Telford as a Ward Clerk.
The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Care flow system and booking appointments.
The successful applicant will find this role exciting and rewarding. We look forward to welcoming you to our team and wish you every success.
Full training will be provided for the successful candidate. We will be moving to Royal Shrewsbury Hospital site as part of the hospital transformation programme.
Main duties of the job
- Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order.
- Ensure identity bracelets available for nursing staff.
- Compile sets of required blank documentation for emergency patients.
- Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have
- Answer the telephone, responding to questions or requests as appropriate.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Experience
Essential
- Basic Computer skills
Desirable
- Qualification in word processing / IT skills
- Customer Care Experience
- Knowledge of hospital administration system
Qualifications
Essential
- Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration
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Applying for this NHS job
This advert is for Ward Clerk - CCU / Cardio with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum/pro rata. The contract type is Permanent. The application deadline is 06 Jul 2026.
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