Ward Clerk - Band 2

Job overview

Previous applicants need not apply.

Are you calm, organised and passionate about supporting people with learning disabilities and/or autism?

Brooklands Hospital is a highly specialist hospital home to several specialist secure / nonsecure wards, caring for people with learning disabilities and / or autism. Together, we make an incredible difference to people’s lives, but our patients can sometimes become distressed, which can be upsetting to see. Our ward and staff teams are highly skilled to manage these situations and ensure the wellbeing of both patients and staff across our wards. We want to be upfront about what to expect, and while it can be challenging at times, it is also an incredibly rewarding environment to grow your career and make a difference

This is a busy and varied role where you will need to manage multiple tasks, respond to changing priorities, and remain professional and approachable in a fast-paced ward environment.

We’re looking for a Ward Clerk who is calm, friendly, and proactive – people who understand the importance of a warm welcome and can help keep our busy wards running smoothly.

This is more than an admin role – you’ll be a key part of the team supporting individuals with complex needs, helping to create a positive and safe environment for both patients and staff.

Main duties of the job

What you’ll do:

• Greet visitors and professionals in a calm, respectful way
• Front of house reception duties
• Handle ward admin and support daily operations
• Help create a safe, supportive environment for patients with LD&A
• Be a key team member in a busy, rewarding setting
• Scanning and uploading important documents and data accurately and promptly
• Helping to keep records accurate and up to date.

Want to understand why this work matters?

Watch the Oliver McGowan Mandatory Training https://www.youtube.com/watch?v=ouhKSOGm49g – a powerful introduction to the importance of understanding and supporting people with learning disabilities and autistic people.

Detailed job description and main responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.