Ward Clerk Acute Respiratory Unit

Job summary

This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices).

Are you looking for a rewarding opportunity to make a real impact within a vital Acute Ward? We are excited to offer an opportunity to join our dedicated Acute Respiratory Unit Team and supporting the delivery of high-quality patient care.

This is a fantastic role for someone who is organised, detail-oriented, and enthusiastic about contributing to our service within the Acute Trust.

We are seeking to appoint a Ward Clerk to support the Acute Respiratory Unit and admit day-case patients for the Pleural Day Case Team.

Maintain essential IT systems, including the patient tracker, patient demographic updates (addresses),"Call Me" system, and daily Consultant allocation processes.

This role is to cover Maternity Leave for 12 months and is 24.5 hours per week and is based at Worcester Royal Hospital.

Main duties of the job

This role will involve receiving general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate.

To maintain real-time updates of the wards Whiteboard, complete Patient Administration System (PAS) Preparation and scanning of documentation. Update and maintain filing systems in the ward to enable timely and accurate information retrieval. Maintain records regarding admission/discharges/ward clinical IT systems.

To maintain effective communication with patients, relatives and members of the multidisciplinary team.

Job responsibilities

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.