Ward Administrator

Job overview

An exciting opportunity has arisen for a motivated, dynamic and caring Ward Administrator to join our Health Care of the Elderly (HCE) service line team.

We are looking for a, responsible and enthusiastic ward administrator who is able to be part of a 7-day rota to work on our HCE wards. They must be flexible and able to work a variety of shift patterns across weekdays, weekday evenings and weekends. They will also provide cover for periods of annual leave and sickness.

The post is interesting and varied and requires an ability to work independently and as part of a team. Applicants should have a responsible attitude and be able to demonstrate good verbal and written communication skills.

The successful candidate will be educated to GCSE standard or equivalent. Previous demonstrable experience working on a reception or within a clerical role is preferable. Candidates should be computer literate.

Full and part time hours are available. Please clarify in your application what your preferred hours/days per week would be.

For any further information, please contact Hayley Johns, Support Manager on 01752 437511/01752 430763

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

To provide a comprehensive multi-faceted, administrative function to the ward, supporting Nursing and Medical staff in the smooth day-to-day running of the ward area. To ensure the completion of all administrative and clerical tasks for the medical ward on a daily basis and to provide a flexible option of ward admin cover across all medical wards.

We are looking for an enthusiastic and energetic individual to join our department in a post that is interesting and varied, providing an efficient and timely administration service to our Health Care of the Elderly (HCE) wards based at Derriford Hospital.

The successful candidate will be part of a team of ward administrators supporting our Frailty SDEC service and four inpatient wards.

Detailed job description and main responsibilities

• Check patient details on admission and update on iPM as necessary.
• Manage enquiries, including telephone enquiries in conjunction with and under the direction of nursing staff.
• Receiving results by telephone from laboratories.
• Maintain hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
• Entering admissions and discharges on IPM, including ward transfers, clinical transfers and speciality transfers, updating patient information where necessary.
• Entering EDD on iPM for patients after 24hrs of admission.
• Ensuring that the bed state is kept up to date on IPM in real time.
• Ensure up to date front sheets and labels are available in patient’s notes.
• File reports, ensuring they have firstly been seen and initialled by Medical staff.
• Ensure availability of case notes (including investigation reports) for all admissions. Obtaining notes from other departments using computerised tracing system.

For further information please see attached job description