Ward Administrator

Job overview

We are looking for an enthusiastic and organised Administrator to join our busy Cardiac Day Unit.

This is a varied and rewarding role where you will be the first point of contact for patients and visitors, providing a friendly and professional welcome. You will answer telephone calls, manage patient scheduling for cardiac procedures, and provide administrative support to the multidisciplinary team.

The successful candidate will have excellent communication and IT skills, strong organisational abilities, and the confidence to work independently using their own initiative. You will thrive in a fast-paced environment, be able to multitask effectively, and remain calm under pressure while maintaining high standards of customer service.

This is a full-time position, Monday to Friday, working flexibly between 7:30am and 6:00pm alongside a colleague to provide cover the service.

We encourage informal visits to the unit.

Main duties of the job

To deliver and maintain a professional administrative, clerical and data service for the day to day running of the Cardiac Day unit and to all its patients, relatives and colleagues. To be responsible for the bookings of all Cardiac day unit appointments, including Diagnostic and interventional cardiac procedures following strict targets and guidelines. Responsible for adding referrals and information onto Epic, ensure patients receive appointments and necessary information needed for those appointments, cancelling and amending appointments as directed by the clinical team, booking transport as necessary.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 6th July 2026.

Interviews are due to be held on 15th July 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.