Job overview
An exciting opportunity exists within Haematology. We are seeking to appoint an enthusiastic person to the Haematology Administration Team within the Birch Day Case Unit, Level 08 to support the nursing staff in the reception of patients and visitors to the unit.
The successful candidate will display excellent communication skills, be able to work well within a team and have the ability to work well within a busy environment.
Previous demonstrable experience in a similar role is essential. Also, previous demonstrable experience of a large clinical setting would be an advantage, as would be the use of patient management systems.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide a clerical service to Birch Day Case Unit and assist the nursing staff in the reception of patients and visitors to the unit.
To work in collaboration with staff in other areas of the service line and Trust to facilitate a streamlined service for the patient.
Detailed job description and main responsibilities
- Deal with enquires, including telephone enquiries in conjunction with and under the direction of the nursing staff.
- Maintain hospital notes in accordance with PHNT policies and procedures.
- Receive patients, relatives and visitors to the unit.
- Enter admissions, transfers and discharges on iPM, including ward and department transfers and updating patient information where necessary, within half an hour of patient movement when on duty.
- Admit and discharge patients from the outpatient clinics run on the unit.
- Ensure that notes are traced to the unit and traced correctly on iPM.
- Maintain case notes, re-filing and creating additional volumes where necessary, ensuring all clinical notes are in the current volume, and adding new volumes to iPM.
- Print front sheets and ensure adequate addressograph labels are available for all patients.
- Ensure wristbands are printed for all inpatients/day case patients.
- Trace notes in and out of the unit using iPM.
For further information please see attached job description
Person specification
Other Factors
Essential
- Able to undertake duties including prolonged periods of working at a PC workstation
Qualifications
Essential
- Proven GCSE’s 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience
Desirable
- Proven NVQ in administration
Aptitude & Abilities
Essential
- Excellent communication skills
- Able to work as part of a team and independently as required
Desirable
- Proven ability to work well within a busy environment
Attitude & Motivation
Essential
- Self-motivated
Desirable
- Working in an orderly methodical fashion
Knowledge & Experience
Essential
- Good verbally and written communication skills
- Proven ability to use all main software packages
Desirable
- Previous demonstrable experience in a large clinical setting
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Medical Secretary roles in Plymouth
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Ward Administrator - Birch DCU with University Hospitals Plymouth NHS Trust in Plymouth, South West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 Per Annum. The contract type is Permanent. The application deadline is 26 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.