Job overview
An exciting opportunity to join the Volunteering Services Team providing administration support for the Volunteering Services Team. Providing all volunteers, public and staff with excellent customer service in line with team and Trust values.
This role supports volunteers through a rigorous NHS recruitment process to become skilled and confident volunteers, matched with rewarding volunteering placements across the Trust.
Main duties of the job
To work as part of the Volunteering Services Team, providing administrative and coordination support to the Deputy Head of Volunteering across all aspects of volunteer recruitment, assessment, induction, onboarding, and specialist training for both new and established volunteers across the Trust.
The postholder will support and guide prospective volunteers throughout their volunteering journey, using the TRAC recruitment system to manage applications, assessments, recruitment checks, induction, and specialist training requirements, enabling volunteers to become fully qualified Kingston Hospital NHS Foundation Trust volunteers.
On a day to day day basis, the role involves communicating with, motivating, and supporting volunteers to complete each stage of the recruitment process. The postholder will use the TRAC recruitment system to progress volunteers through their recruitment journey and provide information, guidance, and practical support to ensure completion of mandatory and role-specific training requirements.
The role will also include maintaining accurate records and administering data relating to volunteer recruitment, vacancy management, training, induction, and compliance requirements.
This is a part-time position working as part of a job-share arrangement.
Detailed job description and main responsibilities
Please refer to the supporting document attached, ensuring that your application refers specifically to the Job Description. Person Specification to be added soon.
Person specification
Knowledge
Essential
- Understanding of Data Protection & Confidentiality as it applies to volunteering activity.
- Applied knowledge of volunteering reward and retention and techniques to provide a rewarding experience of volunteering
Desirable
- Understanding of the volunteering environment and legislation relevant to volunteering in hospitals
Experience
Essential
- Significant experience of working with volunteers in charities and/or public services.
- Proven experience of retaining volunteers in a challenging or demanding role, e.g. health or social care
- Setting and/or implementing customer service standards in a public or community facing role.
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Applying for this NHS job
This advert is for Volunteer Recruitment and Training Coordinator with Kingston Hospital NHS Foundation Trust in Kingston Upon Thames, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £33,262 - £36,027 p.a. pro rata inclusive of HCAS (Outer). The contract type is Fixed term: 12 months (contract end date: 12 months from start date). The application deadline is 30 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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