Virtual Health Project Manager

Job overview

The post Holder must coordinate and manage workstream projects as part of the Virtual Health Hub service and supporting work streams. The post holder will support, manage and motivate the team effectively in order to deliver business plans and support the programme through the delivery of professional, efficient and customer-focused services.

The post holder will be required to contribute to the programme plan and strategic planning. The post holder will assist the team in setting the strategic direction of the programme and maximising the quality and effectiveness of aligned commercial activity.

The post holder will aid in educating relevant internal and external stakeholders relevant to the project project/s

Main duties of the job

Virtual Health project implementation in conjunction with project partners.

Lead the implementation programme and change management.

Support communications and engagement strategy, designing and arranging events and activities as needed.

Liaise with the clinical divisions to ensure a robust implementation plan is developed to support an improvement plan embedded into the business culture.

Actively and sympathetically manage in consultation with Estate project lead on all aspects of the project impact on the delivery of core service.

Produce monthly or quarterly reports on all projects to ensure monitoring requirements are complied with.

Ensure project management paperwork is kept up to date and relevant to the programme.

Responsible for the smooth management of all projects assigned.

Monitor and control resources, revenue and capital costs against the Virtual Health budget and manage expectations of all project stakeholders.

Assist in setting quality standards and success metrics to measure performance and improvement.

Establish and maintain effective links with Executive Directors, Divisional Managers, Professional Leads and senior staff to ensure that decision making is prompt and appropriate to meet the agreed levels of service being provided.

Detailed job description and main responsibilities

• Virtual Health project implementation in conjunction with project partners.
• Lead the implementation programme and change management.
• Support communications and engagement strategy, designing and arranging events and activities as needed.
• Liaise with the clinical divisions to ensure a robust implementation plan is developed to support an improvement plan embedded into the business culture.
• Actively and sympathetically manage in consultation with Estate project lead on all aspects of the project impact on the delivery of core service.
• Produce monthly or quarterly reports on all projects to ensure monitoring requirements are complied with.
• Ensure project management paperwork is kept up to date and relevant to the programme.
• Responsible for the smooth management of all projects assigned.
• Monitor and control resources, revenue and capital costs against the Virtual Health budget and manage expectations of all project stakeholders.
• Assist in setting quality standards and success metrics to measure performance and improvement.
• Observe complete confidentiality of all information including awareness and adherence to legal requirements of the Data protection Act
• The post holder will be required to participate in relevant project and programme meetings.
• To establish and maintain effective links with Executive Directors, Divisional Managers, Professional Leads and senior staff to ensure that decision making is prompt and appropriate to meet the agreed levels of service being provided.
• Interprets and implement all statutory, legislative and technical guidance for all projects assigned.

Trust Values

Our values help us in what we do and how we do it. It is important that you understand and use these values throughout your employment with the Trust to define and develop our culture.

The post holder will be:

• Inclusive, valuing and celebrating everyone’s diversity and success.
• Compassionate, caring about our patients.
• Accountable and responsible, always looking to improve.
• Respectful for all and show integrity in everything.
• Empowering people to feel confident to act, trusted to make decisions, and able to shape the way we work.

Customer care for patients and/or service users

• To ensure all communication with patients, public and staff are responded to in a polite, timely, friendly and courteous manner.
• Communicate and liaise with staff across the Trust, suppliers and other external organisations.
• Develop and maintain effective working relationships with a range of individuals internal and external to the Trust.
• Proactively engage and communicate with patients and public where needed as part of the programme strategy.
• Communicate with programme partners and division in relation to project messages.

Communication

• To be able to communicate and engage with stakeholders at all levels, both internal and externally
• To be able to consult effectively as part of the decision-making process
• To provide complex and sensitive information to large groups of staff particularly regarding closures of and changes to services directly affecting those staff

Planning and organisation

• The post takes the lead on all delegated programme projects and the coordination of actions required by a multi-disciplinary team.

Budgetary and resource management

• Responsible for management of delegated budgets for assigned related projects.
• Oversight of how project budgets impact overall Virtual Health Budget
• Manage programme projects from point of concept through to delivery including analysis of highly complex systems, contractor proposal reviews and arranging complex shutdowns of clinical systems through negotiation.
• Manage contractors on site including site induction and day to day liaisons/ planning.

Training and research responsibilities

• To undertake research in all aspects of the programme delivery strategy to ensure the programme moves towards a best-in-class delivery against National targets.
• To promote behavioural change to improve the overall Trust sustainability performance

Additional Information

This job description is designed to assist post holders with understanding what is expected of them in their role. Hampshire Hospitals may ask them to undertake other duties, as required, which are not necessarily specified on the job description, but which are commensurate with the grade of the post.

The job description itself may be amended from time to time in consultation with the post holder, within the scope and general level of responsibility attached to the post.

All post holders must take responsibility to ensure that they are aware of and adhere to all Trust policies, procedures and guidelines relating to their employment regardless of their position within the Trust.

Appendix A to this Job Description and Person Specification details key information you should be aware of

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.