Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- Essential
Knowledge of Microsoft Office package
- Essential
Good communication skills
- Essential
Ability to work as part of a team
- Personal Qualities
Able to use own initiative.
- Personal Qualities
Good communication skills
- Personal Qualities
Ability to work in a demanding, pressurised environment
- Personal Qualities
Ability to work with confidential information
- Essential Qualifications
GCSE Maths and English Grade C/4 or above
Desirable
4 listedAdditional qualities the employer would prefer.
- Essential
Previous experience in a clerical post
- Essential
Previous experience working in a Healthcare environment
- Essential
Knowledge of the Hospital EPR system
- Essential Qualifications
Educated to NVQ Level 2, OCR 2 or equivalent
Job overview
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
- An exciting opportunity has arisen with in our Urology secretarial department. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets, while supporting with the management and utilisation of clinics within your area.
Main duties of the job
An exciting opportunity has arisen with in our Urology secretarial department. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets, while supporting with the management and utilisation of clinics within your area.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information. Alternatively please contact the hiring manager.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Urology Medical Support Secretary with University Hospitals of North Midlands NHS Trust in Stoke-on-Trent, England. It is listed as a Band 3 Medical secretary role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is Fixed term: 7 months (Contract end date - 31.03.27). The application deadline is 30 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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