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Job overview
Are you passionate about delivering excellent patient care ensuring we treat the patient in the right place at the right time, and looking for a fresh challenge?
If so, an exciting opportunity has arisen for a highly motivated and dynamic registered nurse to work as a Flow coordinator across urgent and emergency care to join our Acute Assessment Medical and frailty unit (AAU/AFU/AMU) .
Lewisham and Greenwich NHS Trust launched the new clinical model across our Acute Medicine and Acute Frailty services at Queen Elizabeth Hospital (QEH) in November 2025. We are seeking motivated and compassionate nurses to join our team at the heart of this transformation.
The new model introduced four specialist units designed to deliver high-quality, efficient and patient-centred care. Staff will have the opportunity to work across all four areas, supporting development and providing broad clinical experience. These include:
- A dedicated Acute Assessment Unit (AAU)
- An enhanced Acute Medical Unit (AMU)
- A Frailty Same Day Emergency Care (SDEC) unit
- An Acute Frailty Unit (AFU
This is your opportunity to shape a forward-thinking service with strong leadership, clear pathways and a commitment to development, wellbeing and collaborative working.
If you’re ready to be part of this exciting change, apply now and help us deliver the right care, in the right setting, at the right time.
Main duties of the job
To be a member of the QEH medicine senior team.
To provide nursing leadership and professional advice that supports and further develops the 24-hour service delivery across the Urgent and emergency care areas.
The post holder will liaise closely with ED and all other wards/departments throughout the Trust. He/she will report to the Matron for AMU but will work autonomously on a day-to-day basis.
To provide clinical expertise through the ongoing expansion and development of nursing skills, with an emphasis on clinical examination and assessment skills to meet the clinical service needs.
To lead and collaborate with the interprofessional team.
To be a leader and innovative practitioner in the implementation and achievement of European Working Time Directives.
To establish and maintain the highest standards of organisation and care delivery.
To carry out audit and research to increase knowledge, assure quality of care and evaluate the effectiveness of the service.
Responsible for the Timely flow of patients both through discharge and admission into the Acute assessment, acute frailty, SDEC and acute medical unit.
Detailed job description and main responsibilities
Responsibility for the management of the emergency and elective admission process across the UEC area ensuring safe and appropriate patient placement, and the achievement of related Trust targets. This requires the ability to balance the demand for an optimal level of emergency activity whilst maintaining contingency plans for emerging issues.
Responsibility for the operational management of the Trust, implementing and interpreting Policies and Procedures as required and providing support and advice.
To provide senior nursing & managerial support and advice to all clinical areas within the Trust.
To participate in and co-ordinate the Trust’s Emergency Response Teams to Major Incident alerts and to be responsible for the coordination and first line Management of Major and Serious Untoward Incidents, as required.
Person specification
Experience
Essential
- Minimum of three years in an acute environment with management responsibilities.
- Masters or equivalent experience
Desirable
- Evidence of critical care experience and a postgraduate specialist clinical course or equivalent experience
Knowledge and Skills
Essential
- Excellent communication and interpersonal skills, including the ability to communicate complex and sensitive information in an appropriate manner in challenging situations.
- Ability to manage complex clinical and operational situations that involve staff from all levels within an organisation, in circumstances where information is often conflicting or not fully known.
- Ability to think strategically and plan ahead.
- Able to use IT skills in word, access and excel to aid data collection, audit etc.
- Well developed teaching and training skills
- Highly developed and refined clinical skills
Qualifications and experience
Essential
- Level 1 Registered Nurse with a minimum of five years post registration experience.
- Evidence of consistent professional and educational development at an advanced level.
- A post-registration degree in nursing, health or management related studies or equivalent with in depth operational and clinical experience.
- Highly developed clinical and operational knowledge and experience gained through in-depth experience and study.
- Evidence of continued education essential
Desirable
- Able to prescribe independently desirable (essential to be willing to study this module)
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Applying for this NHS job
This advert is for UEC Flow Coordinator with Lewisham and Greenwich NHS Trust in London, London, England. It is listed as a Band 7 Administrative and IT role. The advertised salary is £49,387 - £56,515 Per Annum plus HCA. The contract type is Permanent. The application deadline is 30 Jul 2026.
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