Triage Clinician

Job overview

OT OR PT CONSIDERED FOR ROLE

Are you an experienced clinician with a passion for coordinating care and improving patient journeys? We are seeking a motivated and dynamic Band 6 Triage Clinician to join our West Essex Care Coordination Centre (CCC).

About the Role

As a Triage Clinician, you will play a pivotal role in ensuring patients receive the right care, in the right place, at the right time. Working within a fast-paced, supportive environment, you will:

• Triage incoming referrals with a strong focus on therapy pathways
• Support both planned and unplanned care coordination
• Provide expert clinical decision-making and prioritisation
• Work collaboratively with multidisciplinary teams across health and social care

What We’re Looking For

• Registered healthcare professional (e.g. Nurse, AHP, or equivalent)
• Experience in triage, community, or urgent care settings
• Strong clinical assessment and decision-making skills
• Excellent communication and collaborative working abilities
• A proactive approach to building neighbourhood partnerships and integrated care

Why Join Us?

• Be part of an innovative Care Coordination Centre transforming local services
• Opportunity to work across system-wide pathways and partnerships
• Supportive team environment with opportunities for development
• Make a real difference in how care is delivered across West Essex

Main duties of the job

The post holder will be responsible for triaging all referrals coming into the West Essex CCC service  across Unplanned care,  Integrated Community Care Team (ICCT), and Transfer of Care Hub (TOCH), with the primary aim of strengthening existing triage team, improving patient flow, and supporting neighbourhood working. The role will support the current band 7 triage coordinator.

The post holder will be responsible for communicating with various acute hospitals, community teams, neighbourhood teams including primary care and external parties.

Provide therapy-led clinical decision-making to avoid unnecessary admissions, facilitate early discharge, support same-day responses and select appropriate pathways for community based referrals for the integrated neighbourhood teams.

Detailed job description and main responsibilities

Clinical/Professional Duties

• To triage incoming referrals for all therapy services across west essex and the inpatient beds across West, accepting or declining them based on inclusion/exclusion criteria and service specifications.
• To develop links, and complete in-reach, with staff in the acute hospitals to inform potential referrers of the service, support identification of suitable clients and liaise with staff regarding outcomes of triaging and/or assessments.
• To communicate with the bed managers regarding outcome of inpatient referrals
• To monitor the pathway of current patients ensuring they are on track for their planned discharge date and participate in discussion with Clinical and Service Leads if patient is requiring an extension.
• To monitor and supervise Band 4 Associate Practitioner in their role
• To maintain clinical records as per Trust and professional guidelines and to write timely correspondence to colleagues, health, social services and other colleagues, reflecting specialist knowledge.
• To continue to work clinically within professional standards and clinical guidelines, promote best practice, through active participation in continuing professional development (CPD) and to undertake all aspects of clinical duties as an autonomous practitioner

To support service development and by participating in any audit or research being undertaken by the service relating to this job role eg referrals, patient pathway.