Training Hub Administrator

Job summary

We are looking to recruit a Training Hub Administrator to join our NWL Training Hub.

In this role, you will play a pivotal part in managing the shared inbox, handling enquiries, and coordinating stakeholder communications. You will be responsible for organising course bookings, training events, calendars, and logistics, as well as preparing agendas, minutes, and documentation for meetings. The role includes supporting communication and engagement activities such as newsletters, website updates, and central team communications.

You will also provide administrative support across a wide range of programmes delivered by the Training Hub, including:

• Fellowship schemes
• Mentorship programmes
• ARRS (Additional Roles Reimbursement Scheme) workshops
• Enhanced Service training sessions
• Clinical and non-clinical workforce development initiatives
• Leadership and management development programmes
• Continuing Professional Development (CPD) courses

Please note that previous candidates that have applied for this post do not need to apply again.

Interviews to take place in person on 23rd September at The Pembroke Centre in Ruislip.

Main duties of the job

• Manage the shared inbox, respond to enquiries and coordinate stakeholder communications to ensure timely and effective information flow.
• Coordinate course bookings, training events, calendars and logistics.
• Prepare agendas, minutes and documentation for meetings, supporting effective governance and follow-up.
• Lead on communication and engagement activities, including supporting newsletters, website updates and central team communications.
• Maintain accurate records, databases, registers and SharePoint content to support compliance and operational effectiveness.
• Support financial processes, including processing invoices, purchase orders (POs) and tracking expenditure.
• Provide comprehensive administrative support across all Training Hub programmes and initiatives, including fellowship, mentorship, ARRS workshops, enhanced service training, and other workforce development programmes.

About us

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the Hillingdon provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational.

The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Our Values

• We work together to make a difference for patients
• We care enough to go the extra mile
• We support, trust, and empower
• We sincerely value each other
• We support primary care to own its destiny

Details

• Date posted: 25 August 2026
• Pay scheme: Other
• Salary: £25,000 to £30,000 a year
• Contract: Permanent
• Working pattern: Part-time, Flexible working, Home or remote working
• Reference number: E0004-26-0061
• Job locations: Pembroke Centre, 90 Pembroke Road, Ruislip, HA4 8NX, United Kingdom

Job responsibilities

Training Coordination and Administration

• Coordinate all aspects of course bookings, training events, and related logistics, including venue arrangements, calendar management, and liaison with speakers and participants.
• Maintain up-to-date records, databases, registers, and SharePoint content, ensuring data accuracy and accessibility.
• Provide administrative support across all programmes, adapting to changing priorities as required.
• Prepare agendas, take minutes, and produce documentation for meetings, ensuring timely distribution and follow-up on actions.

Communications and Engagement

• Manage the shared inbox and act as a first point of contact for enquiries.
• Coordinate stakeholder communications, including newsletters, website updates and central team communications, to keep all parties informed and engaged.

Evaluation & Reporting

• Support with KPI returns and ensure timely submission.
• Support use of systems such as the MedTribe platform, surveys.
• Support the team with projects when required.
• Identify process improvements and contribute to best practice.

Financial Support

• Support financial processes by raising and tracking invoices, processing purchase orders and maintaining financial records in line with organisational procedures.