Job overview
Apprentice Medical Secretary
- Hours per Week | 23-Month Apprenticeship Programme | Site-Based Role
Are you looking to start a rewarding career within the NHS while gaining a recognised qualification?
We are delighted to offer an exciting opportunity for an Apprentice Medical Secretary to join our team within the Clinical Support Services Division. This apprenticeship provides the opportunity to gain valuable skills, knowledge and experience whilst working towards a Level 3 Business Admin Apprenticeship.
This is a full-time, site-based training position and is ideal for an enthusiastic individual with excellent communication and organisational skills who is keen to develop a career in healthcare administration
Interview date to be confirmed
Main duties of the job
About the Role
As an Apprentice Medical Secretary, you will work alongside experienced administration professionals and receive comprehensive training in all aspects of medical secretarial practice. You will support the delivery of an efficient and high-quality administrative service, assisting with clinical correspondence, patient administration processes, telephone enquiries and a variety of office-based duties.
Throughout the apprenticeship programme, you will develop the skills and knowledge required to become a competent Medical Secretary whilst gaining practical workplace experience and completing your qualification.
This role offers a genuine career development pathway. Subject to:
- Successful completion of the Level 3 Business Admin Apprenticeship
- Achievement of all apprenticeship requirements
- Successful completion and sign-off of the Medical Secretary competency framework
the post holder will progress into a substantive Band 3 Medical Secretary position.
Detailed job description and main responsibilities
Apprenticeship Information
This post is offered under Agenda for Change Annex 21 arrangements, meaning salary will be paid in accordance with Annex 21 throughout the apprenticeship period. On successful completion of the apprenticeship and competency framework, the salary will progress to the substantive Band 3 Medical Secretary rate.
As part of the apprenticeship, there is an expectation that the successful candidate will actively participate in a range of learning activities, workplace projects, departmental tasks and training opportunities. These activities will enable you to gain the knowledge, skills and behaviours required to meet both apprenticeship standards and the competency requirements of the Medical Secretary role. Opportunities will be provided across the service to ensure sufficient evidence can be gathered for qualification and competency completion.
The successful candidate will be required to work on-site and will be expected to attend all apprenticeship training, mandatory training and departmental learning activities as part of the role.
If you are motivated, eager to learn and interested in building a career in healthcare administration, we would love to hear from you.
Person specification
Other
Essential
- Will be gained over the period of the apprenticeship to obtain: Comply with Trust policies and procedures at all times (Annex 21)
- Ability and willingness to undergo further training for the post
Skills
Essential
- Excellent communication skills
- Ability to manage / prioritise own workload
- Good keyboard skills
- Ability to use own initiative
- Capability to adapt to most situations
- Reliable and conscientious
Desirable
- Good interpersonal skills
Our values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- Minimum entry requirement. Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL
- Qualification to be gained over the period of the apprenticeship: Level 3 Business Admin (Annex 21)
Knowledge & Experience
Essential
- Able to communicate with a range of people, in a way that is clear and understood.
- Demonstrate an ability to work as part of a teamwork to achieve a common goal.
- Can plan, organise, and effectively prioritise tasks to achieve the required objectives.
- Can effectively manage own time and activity to meet deadlines.
- Demonstrates an understanding of the NHS.
- Microsoft Office experience
- Ability to work as part of a team
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Applying for this NHS job
This advert is for Trainee (Apprentice) Medical Secretary with Mersey and West Lancashire Teaching Hospitals NHS Trust in Whiston Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum (under Apprenticeship - Annex 21 arrangements). The contract type is 23 months (To move into substantive role following successful completion of apprenticeship). The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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