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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
20 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working with the public.
- Experience
Previous experience of caring for people in or outside of work.
- Experience
Demonstrates knowledge of health care delivery.
- Experience
Experience of administrative work e.g. photocopying, filing.
- Experience
Experience working in a team.
- Experience
Demonstrate a basic knowledge of the role of the relevant therapy professions.
- Education/ Qualifications
General Education to GCSE level including English/ equivocal English qualification.
- Skills/Knowledge/ Abilities
Able to follow instruction and work both independently and within a team carrying out clinical and administration duties.
- Skills/Knowledge/ Abilities
Demonstrate insight into caring/supportive role.
- Skills/Knowledge/ Abilities
Demonstrates ability to prioritise own workload in order to meet deadlines.
- Skills/Knowledge/ Abilities
Understanding of the therapy support worker role and its limitations and be able and willing to seek advice and assistance from qualified staff as required.
- Skills/Knowledge/ Abilities
Knowledge of health and safety, diversity and confidentiality issues.
- Skills/Knowledge/ Abilities
Basic IT skills
- Skills/Knowledge/ Abilities
Organisational skills
- Skills/Knowledge/ Abilities
Demonstrates initiative and self motivation.
- Skills/Knowledge/ Abilities
Able to work flexibly based on the needs of the service.
- Skills/Knowledge/ Abilities
Ability to comprehend and work within the Trusts policies and procedures.
- Skills/Knowledge/ Abilities
Good written and verbal communication skills.
- Skills/Knowledge/ Abilities
Able to manage time and prioritise workload.
- Skills/Knowledge/ Abilities
To have strategies for dealing with stressful interpersonal situations and frequent exposure to unpleasant conditions.
Desirable
7 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of working within therapy departments.
- Experience
Previous experience of working in hospital setting.
- Education/ Qualifications
Care Certificate
- Education/ Qualifications
Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
- Education/ Qualifications
Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.
- Skills/Knowledge/ Abilities
Experience in UK health care system.
- Skills/Knowledge/ Abilities
Knowledge of basic administrative processes.
Job overview
An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Trust.
We are looking for an enthusiastic, well-motivated, friendly, and professional individual with excellent organisational and communication skills. This is a full-time post, and you will be required to work both independently and as part of a team.
You would be joining a diverse group of physiotherapists, assistants, clinical specialists, and the lead clinical academic for therapies.
Main duties of the job
- To assist qualified therapy staff to deliver patient care, assessment and treatment including individual and group sessions.
- To carry out tasks, activities and responsibilities delegated by a qualified therapist. To follow instructions of treating qualified therapist to treat patients following a designated treatment plan.
- To communicate with patients, carers and relatives to obtain specific information as directed by the therapist.
- To deal sensitively and constructively with patients and carers who have high levels of anxiety frustration or aggression caused by a variety of issues, such as pain, poor prognosis or limited mobility.
- Care Certificate competencies will need to be achieved within six months of commencement of employment.
- To develop and improve clinical and non-clinical competencies through a work-based development programme.
- To be responsible for maintaining accurate and comprehensive patient records in line with the legal requirements, trust guidelines and professional standard of practice.
- Provide cover for colleagues as appropriate.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Therapy Support Worker with Imperial College Healthcare NHS Trust in London, England. It is listed as a Band 3 Therapy assistant role. The advertised salary is £31,554 - £33,270 pa inclusive. The contract type is Permanent. The application deadline is 27 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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