Therapy Services Administrator/Receptionist (INTERNAL)

Job overview

***INTERNAL APPLICANTS ONLY***

The successful applicant will provide a customer focused service for all patients and visitors attending or passing through the Therapy Services Department.

You will provide efficient and effective administrative support to the Therapy Services teams including dealing with phone queries, inputting clinical data on to patient systems, greeting and booking of patients,  referral lists  and support of typing of clinical letters.

22.5HRS P/W

Main duties of the job

Booking of outpatient appointments.

Manage clinic cancellations and re-bookings.

Answer telephone enquiries.

Greet patients and visitors to the department.

Courteous and helpful at all times.

Maintain organised file management.

Help maintain archiving of notes.

Perform general administrative tasks.

Prioritise own workload with support from team lead.

Help manage turnround payroll system.

Order and receipt goods on hospital electronic system

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.