Temporary Podiatry Administrative Team Leader Band 4

Job details

• Branch: Antrim/Ballymena locality
• Location: Braid Valley Site: Main Building
• Directorate: Community Care Division
• Functional Area: Podiatry
• Salary: Band 4 (£27,485 - £30,162)
• Contract Type: Temporary
• Opening Date: 24/06/26
• Closes: Wed, 08 July 2026 @ 5:00 PM
• Interview Dates: TBC

Notes

If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

Job Description

Temporary Band 4

Podiatry Administrative Team Leader

Community Care Administration

Job Description

The Northern Health and Social Care Trust (NHSCT) is responsible for the delivery of safe and effective health and social care (HSC) services to the population of the Northern Trust area in Northern Ireland.

We provide compassionate care with our community in our community. In order to do this we require the commitment of a highly skilled and professional workforce that meets the need of the service.

The diagram below outlines our values and our objectives which support the delivery of compassionate care within our community.

The below diagram details the values and associated behaviours that we expect staff working within Health and Social Care (HSC) to display at all times;

HSC Value

What does this mean?

What does this look like in practice? - Behaviours

Working Together

We work together for the best outcome for people we care for and support. We work across Health and Social Care and with other external organisations and agencies, recognising that leadership is the responsibility of all.

I work with others and value everyone’s contribution

I treat people with respect and dignity

I work as part of a team looking for opportunities to support and help people in both my own and other teams

I actively engage people on issues that affect them

I look for feedback and examples of good practice, aiming to improve where possible

Compassion

We are sensitive, caring, respectful and understanding towards those we care for and support and our colleagues. We listen carefully to others to better understand and take action to help them and ourselves.

I am sensitive to the different needs and feelings of others and treat people with kindness

I learn from others by listening carefully to them

I look after my own health and well-being so that I can care for and support others

Excellence

We commit to being the best we can be in our work, aiming to improve and develop services to achieve positive changes. We deliver safe, high-quality, compassionate care and support.

I put the people I care for and support at the centre of all I do to make a difference

I take responsibility for my decisions and actions

I commit to best practice and sharing learning, while continually learning and developing

I try to improve by asking ‘could we do this better?’

Openness & Honesty

We are open and honest with each other and act with integrity and candour.

I am open and honest in order to develop trusting relationships

I ask someone for help when needed

I speak up if I have concerns

I challenge inappropriate or unacceptable behaviour and practice

JOB DESCRIPTION

JOB TITLE: Temporary Podiatry Administrative Team Leader

BAND: Band 4

DIRECTORATE/DIVISION: Community Care

LOCATION: Braid Valley Complex Ballymena

REPORTS TO: Admin Locality Manager

RESPONSIBLE TO: Service Support Manager

Job Summary

The post holder will carry out the full remit of a Podiatry Band 3 Higher Clerical Officer as well as assist in the daily supervision and coordination of administrative support across the Podiatry service. This will include being responsible for overseeing a range of duties including appointment booking, coordination of work queues, clinics and call handling ensuring an adherence to agreed protocol.

The post holder will work closely with the Deputy Podiatry Manager and Admin Locality Manager providing reports and activity data as required and in line with Trust policies.

This role will also include a level of staff management ensuring there is adequate office cover for the provision of the service.

Main Duties / Responsibilities

Supervise and provide support to podiatry administration staff across the NHSCT Podiatry Service. For example, assisting in managing performance, delegating tasks and training of staff.

Liaise with the Podiatry team regarding allocation of slots and management of clinics when necessary.

To assist in areas of staff management, overseeing both annual leave and flexi requests, unplanned absence, ensuring that the service has adequate staffing levels at all times.

Ensure even distribution of admin workloads including that associated with clinic cancellation/ rebooking and work queues. Supervision and co-ordination of rotational working across all four strands i.e. Core, Hospital, Gait and Footwear.

Ensure that clinic schedules are built, maintained and amended on encompass by the admin team as required and in a timely fashion.

Collate and produce statistical information. Respond to and action information management requests for service monitoring and improvement. This will include the collation, analysis, and dissemination of information as required.

Act as source of information for staff, suppliers and patients using the service and ensure such information is appropriately and effectively communicated.

To assist in facilitating and implementing the systems and processes which support the Podiatry Service.

Report delays or other problems relating to the delivery of the service to the podiatry admin and service manager as they arise.

To assist in investigating complaints and incidents that may arise within the service.

To participate, as required, in the selection and recruitment of staff in accordance with procedures of the Northern HSC Trust.

To manage your time effectively, prioritising your own workload and that of staff reporting to you.

Ensure clinic maximization of core, gait and footwear services are utilised through close monitoring and take appropriate action as and when required.

Assist with the induction and training of staff to team as required.

Assist to identify training and development needs of staff. To liaise with staff who require training ensuring follow ups are managed in a safe and timely manner

Ensure that the relevant Trust risk management and quality assurance policies and systems are adhered to.

Monitoring and maintenance of work queues, ensure partial booking procedure is adhered to and appointments offered in line with IEAP (Integrated Elective Access Protocol).

Maintain records both manual and computerised in an accurate and timely way in accordance with local policy and procedure.

Maintenance and management of E-Procurement to ensure sufficient supplies to meet department needs.

Attendance at meetings and minute taking as required.

Ensure all office duties carried out in accordance with local policies and procedures.

Promote good industrial relations, staff morale and quality of work within department.

To escalate any internal department issues to the appropriate persons.

Such other duties which are relevant to the post/banding criteria.

General Responsibilities

Employees of the Trust are required to promote and support the mission and vision of the service for which they are responsible and:

At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.

The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with Northern Trust’s Whistleblowing Policy and their professional code of conduct, where applicable.

Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.

Comply with the Trust’s Smoke Free Policy.

Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.

Adhere to Equality and Good Relations duties throughout the course of their employment.

Ensure the ongoing confidence of the public in-service provision.

Maintain high standards of personal accountability.

Comply with the Code of Conduct.

SALARY: £27, 485 - £30, 162 per annum

HOURS

Normal full-time hours of duty are 37½ hours per week, exclusive of meal times.

HOLIDAYS

27 days each year; 29 days after 5 years’ service; 33 days after 10 years’ service and 10 statutory and public holidays.

PENSION

The post-holder can participate in the Health Social Care Pension Scheme.

NORTHERN TRUST BENEFITS

You can explore the benefits on offer to you in the Northern Trust by clicking here

PROBATIONARY PERIOD

You will serve a probationary period of normally six months.

WAITING LIST

A Trust-wide waiting list may be compiled for similar permanent, temporary, full time or part time posts which may arise within the next 12 months.

PAY PROTECTION

Legacy Trust Staff who apply for a promotion after 1 April 2011 should be aware that they will lose their legacy protection arrangements and will be entitled to pay protection in accordance with circular HSS (JNF)(1) 2011. This circular will also apply to legacy staff who are currently in receipt of protection and who move post on promotion.

Completed application forms should be returned to the BSO Recruitment and Selection Shared Services Centre on or before the closing date as stated in the advertisement.

Canvassing, either directly or indirectly, will be an absolute disqualification.

We will review this Job Description and it may include any other duties and responsibilities we determine in consultation with the jobholder. We do not intend it to be rigid and inflexible but rather to provide guidelines within which the jobholder works.

(May2026)

PERSONNEL SPECIFICATION

Title of Post: Temporary Podiatry Administrative Team Leader

Band of Post: 4

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

Volunteering experience may be considered appropriate in particular for roles within the context of direct patient/client care.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Qualifications/ Registration

Experience

A degree or HNC / HND* or equivalent qualification AND 1 years’ experience in an administrative role

OR

4 GCSEs at Grades A-C* including English and Math’s or equivalent / higher qualification AND 2 years’ experience in a clerical / administrative role.

OR

a minimum 3 years’ experience in a clerical / administrative role.

In addition to (a) or (b) or (c) applicants must have one years’ working experience of using Microsoft Word, Excel and Outlook in an office environment.

*Equivalent qualifications considered

Shortlisting by Application Form

Other

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

The ability to

Ability to work as part of a Team.

Effective communication skills.

Ability to delegate tasks effectively.

Efficient user of computerised systems, including the use of Microsoft Office suite of packages.

Ability to identify problems and recommend appropriate solutions.

Effective planning & organisational skills with an ability to prioritise own workload.

Work under own initiative and to deadlines, prioritise own work with little supervision, with a substantial degree of accountability.

Apply tact and diplomacy.

Understand patient confidentiality.

Interview / Test

Knowledge

Knowledge of computerised systems.

Knowledge of IEAP and waiting list processes.

Proficient in the use of Microsoft Packages.

Interview / Test

Value Based Recruitment

Value Based Recruitment is a process adopted by the Northern Trust to attract and select employees on the basis that their individual values and behaviours align with those of the Trust.

It focuses on the ‘how’ and ‘why’ people do what they do.

Candidates who are short-listed for interview will need to demonstrate at interview that they have the required knowledge, skills, competencies and values to be effective in this new role.

In answering the value based questions you have the opportunity to share examples of when you have demonstrated values relevant to the Northern Trust.

Criminal Offences, Investigations and Charges

Having a criminal record will not necessarily debar you from working with the Trust. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. Where it is necessary to obtain an Access NI disclosure the Trust operates in line with the Access NI Code of Practice (www.nidirect.gov.uk/publications/accessni-code-practice).

If you require further information or a copy of the policy on the recruitment of ex-offenders or the policy on the Secure Handling, Use, Storage and Retention of Disclosure Information, please contact the Trust Human Resources Department.

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

THE NHSCT IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

have the right to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.

(May 2026)