Tele Dermatology Administrator

Job overview

Booking patients into clinics, cancelling and re-arranging clinics. Responding to queries from patients, carers, clinical staff and managers relating to appointments, treatments and meetings via face to face, written or telephone communication. Send off secondary care urgent referrals.

You will require the ability to multi-task and work flexibly to manage the workload in accordance with agreed quality standards, and demonstrate a good knowledge of Microsoft Office programmes including Outlook and Word.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Following a review of our pre-employment checking process, with immediate effect the Trust has made the decision to no longer accept DBS checking and clearance through the DBS Update Service.

Main duties of the job

The main duties of the role are to ensure all referrals are linked accordingly, action clinics by sending off 2WW referrals, add patients to waiting lists as required, respond to emails, telephone calls, rebook / cancel clinics as needed.  Record CDC data on a weekly basis for the tele derm co-ordinator.  Liaise with GP practices, patients and clinicians as required to do so.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.   We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.   All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.   As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]