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Job overview
An exciting opportunity has arisen to recruit a dedicated, enthusiastic, and innovative individual to join an evolving digital team.
This is a full-time hybrid role for a Technical Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical specialist in system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy.
Main duties of the job
- Knowledge, experience & expertise in IT/Digital management & staff management
- Senior level experience in systems integration and Integration Engine tools
- Advanced knowledge of ITIL processes
- Deep understanding, experience and knowledge of FHIR/HL7
- Solid experience of cloud platforms, infrastructure and cyber security
- Experience of Supplier management and Contract Performance Management
Detailed job description and main responsibilities
- Provide day‑to‑day operational and line management for a team of Integration Engineers and a Service Manager
- Lead recruitment, staff development, and professional standards for the technical functions
- Act as the team’s senior technical specialist for integration technologies (e.g. HL7v2/v3, FHIR, APIs, interface engines, and interoperability standards)
- Participate in root‑cause analysis and resolution for major technical incidents.
- Provide senior oversight of Service Desk operations, incident/problem/change processes, and SLA delivery
- Lead on service reporting including KPIs, performance dashboards, and service reviews
- Develop and deliver roadmaps for integration and interoperability projects and team activities
- Identify and manage technical risks, dependencies, and mitigations
- Be responsible for Standard Operating Procedures (SOP) covering technical team capabilities
- Participate on the Senior Leadership Team (SLT) advising on digital strategy, technical architecture, and transformation planning
- Direct and Contract manage external suppliers delivering the capabilities needed to supplement the core team, including Cyber, Infrastructure and Cloud Platform services
- Promote a culture of continuous improvement, collaboration, and excellent customer service
Person specification
Skills
Essential
- Leadership of digital teams
Desirable
- Communication and negotiation skills
Knowledge
Essential
- Knowledge of FHIR and integration projects
- Supplier Contract Management
- Understanding of Cloud platforms and infrastructure
Desirable
- Knowledge of ITIL processes
Qualifications
Essential
- Appropriate academic qualification
Desirable
- Professional qualifications and registrations
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Applying for this NHS job
This advert is for Technical Operations Manager with Humber Teaching NHS Foundation Trust in Hull, North East and Yorkshire, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £57,528 - £64,750 per annum. The contract type is Permanent. The application deadline is 08 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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