Job overview
The postholder will be required to provide a comprehensive service as part of the administration team, the Team secretary will provide the public face of the Adult ADHD Service assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems, with a high degree of accuracy, always ensuring efficient and effective levels of service, on a daily basis. There will be extensive liaison with service users, GP’s, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Main duties of the job
The post holder should be able to work with minimum supervision and will be required to use initiative, planning and prioritising of own time in a busy and challenging environment. The post holder will also provide ad hoc administrative support, including inputting information onto RIO, and managing the waiting area. A professional and flexible approach and attitude is required along with honesty, integrity, and discretion. The post holder must deliver a customer focused approach and respect the privacy, dignity, religious and cultural beliefs of others and always display the highest levels of confidentiality and have an open attitude to change.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Skills and aptitude
Essential
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to be proactive and manage own workload using own initiative and unsupervised
Education and Qualifications
Essential
- RSA III word processing or equivalent
- Reception or secretarial experience
- NVQ Level 3 in Administration
- GCSE Maths and English or equivalent
Desirable
- Previous NHS experience
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Applying for this NHS job
This advert is for Team Secretary - Adult ADHD service with Cornwall Partnership NHS Foundation Trust in Bodmin, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 27 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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