Team Administrator

Job summary

Are you an excellent communicator with a passion for healthcare? We are seeking an enthusiastic and forward thinking administrator to be part of our Mental Health Team in Hereford.

This role is 30 hours a week, Monday to Friday.

In this important role, you'll use your knowledge, experience & expertise to provide essential support to our hard-working frontline NHS teams. A passion for excellent patient care is a must.

You will be a strong communicator supporting a wide range of people including patients and health care professionals. You will need to be responsive and adaptable to the needs of the service but be sure that your hard work will be making a real difference to our patients and service users every day.

Why apply?

Comprehensive induction and local orientation.

A wide range of opportunities for you to develop your skills and experience.

Support from the wider team.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

A typical day as an administrator may involve:

Maintaining patient records effectively and accurately.

Minuting MDT Meetings.

Answering the telephone.

General office duties such as typing, scanning, photocopying, printing.

Scheduling appointments/ minuting meetings.

Handling correspondence ingoing/outgoing mail.

Handling queries over the telephone and face to face from staff, patients, and external agencies.

Looking after the shared email inbox.

Assisting the team with various administrative tasks.

Performance related tasks.

Job responsibilities

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.