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Job overview
Are you able to deliver professional, flexible and efficient administration support?
We are looking for an Administrator to join our friendly team within NHS Oxfordshire Talking Therapies on a full time basis.
The service provides talking therapies for people across Oxfordshire experiencing anxiety and depression and has recently been awarded further funding to expand the service.
This is a pivotal role within the Service as our Administrators are the first point of contact for patients wishing to self-refer. This is a busy and rewarding role and you will be contributing to the overall patient experience of the service.
This is a full time post 37.5 hours per week worked over a range of shifts of 08:00am-16:00pm, 09:0am-17:00pm and one late shift per week 12:00pm-20:00pm
Main duties of the job
- You will act as the first point of contact for all patients wishing to refer themselves to the service via the telephone or online.
- You will take confidential and sensitive information while processing the information on the team’s electronic database.
- You will work closely with the Senior Administrators to ensure all referrals are processed efficiently, data entry is accurately gathered and recorded and the service has administrative support.
- You will also liaise with Health Care Professionals, external organisations and our local GP surgeries.
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Knowledge
Essential
- Ability to “type and talk” in order to take referral information and process referrals accurately and efficiently.
- Experience of using Office computer programs including Excel, Word, Outlook and Teams.
Desirable
- Working knowledge of using patient related electronic record systems, PCMIS & Rio.
Experience
Essential
- Previous experience as an Administrator.
Desirable
- NHS Experience
Personal qualities
Essential
- Understanding of the need for confidentiality.
- Dealing with clients in a caring and understanding way.
Desirable
- Ability to work effectively under pressure/with distractions.
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Applying for this NHS job
This advert is for Team Administrator with Oxford Health NHS Foundation Trust in Oxford, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 09 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.