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Job overview
An exciting opportunity has arisen to join the Referral and Assessment Hub, part of Greater Manchester Mental Health as a Team Administrator.
This position is a full time (37.5 hours) Monday - Friday and will be supporting the Senior Administrator in providing comprehensive administrative services to the clinical and medical teams within the Bolton Directorate
This vacancy is not eligible for sponsorship
Main duties of the job
Main duties of this role include (but not exhaustive of):-
- Be the first telephony point of contact for all service users, carers and other professionals
- Booking of appointments
- Diary management
- Receiving and processing of referrals
- Minuting of team and Multi-disciplinary Team Meetings
- Audio typing of letters
- Ensure accurate up to date information is documented and recorded on the electronic record system
Detailed job description and main responsibilities
Please see full job description and person specification for more details
To support the Senior Administrator in providing a comprehensive administrative service to the medical teams within the Bolton directorate.
The Team Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals.
Person specification
Knowledge
Essential
- • Patient Confidentiality
- • Use of office equipment
- • The importance of working as part of a team as well as using own initiative
Desirable
- • Use of EPR systems
- • Adaptable to new systems / processes
Experience
Essential
- • Working in a confidential environment
Desirable
- • Use of office equipment
- • Medical terminology
- • Contact with patients / service users
- • A patient administrative background
- • Knowledge of Performance and Data Quality
Skills and Abilities
Essential
- • Effective time management skills
- • The ability to prioritise and plan conflicting and complex work demands
- • Outstanding communication Skills
- • Advanced keyboard Skills
- • Ability to be numerate and provide statistical data accurately.
Desirable
- • Patient administration background
- • Knowledge of the EPR system
- • Minute taking
- • Audio Typing
- • Knowledge of working within the NHS
education/qualifications
Essential
- • GCSE Maths and English or equivalent
- • 2 years previous office experience or equal demonstrative experience
Desirable
- • IT related qualification
- • RSA / NVQ qualification
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Applying for this NHS job
This advert is for Team Administrator with Greater Manchester Mental Health NHS Foundation Trust in Manchester, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 10 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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